Wacom tablet/Illustrator issue

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I get this message when starting Illustrator: "Illustrator found an issue with Wacom driver. Upgrade to the latest version Wacom driver then enable your wacom device using Preferences>Devices>Enable Wacom Option."

But I have the latest version of the Wacom driver.

Anyone else have this problem?

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gianvitulanoCorrect answer

Community Expert

Hi CSD Laura,
try to do a new installation of Adobe Illustrator and see if the problem persists.

Giancarlo Vitulano

G

gianvitulano

Community Expert

Hi Ivan,
what version of Adobe Illustrator are you using? Have you tried reinstalling the Wacom drivers again? Having problems with other Adobe software?

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Giancarlo Vitulano

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CSD Laura

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Hi- I am having the same problem, I removed my old Wacom driver and yet Illustrator seems to keep giving me this error and crashes. Do I need to reinstall Illustrator?

Thanks for the help

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gianvitulano

Correct answer

Community Expert

Hi CSD Laura,
try to do a new installation of Adobe Illustrator and see if the problem persists.

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Giancarlo Vitulano

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