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Participant
October 12, 2023
Question

We are experiencing high demand. please wait and retry your prompt soon Text to vector graphic beta

  • October 12, 2023
  • 14 replies
  • 50579 views

I wanna try ''generative ai'' but its not working as I expected. Why are you tring to deceive people? High demand!?!? HAH!

14 replies

Trevor.Dennis
Community Expert
Community Expert
November 21, 2025

If you pay a tiny bit more you get these options.  I find that wind chimes make the time pass more quickly.

 

Participant
December 6, 2024

If someone still has this issue, try disabling windows firewall, That worked for me.

Titan_1912
Participating Frequently
October 1, 2024

After a year, can't still use this function. Now the message changed and says: this feature was turned off, contact your admin for more details. And I contacted everyone on work, but nobody seems to know anything. So I and I do not understand why we are not allowed to use this function? 

Participant
May 1, 2024

This is a fake issue. There is no high demand. Tried generating 10 times with a prompt including "hardcore punk" and it kept telling me there's a high demand. Changed the prompt to "grunge" and it started generating effortlessly. Reverted to "hardcore punk" and it claimed there's a high demand again.

 

It's just another case of global corporations enforcing their bs censorship on the low IQ cattle they treat us like, and once again the censorship isn't even working against the intended categories of use but is targetting non-controversial (even in the silicone valley echo chamber of political correctness) aesthetics because of their censorship code not differentiating between different definitions of certain words.

Participant
May 1, 2024

Damn you might be right. I tried to generate an icon for the word 'stomach' and kept getting the error message. Once I changed it to 'car', it generated me a car right away. What kind of astronomically idiotic thinking is this? I need a damn stomach icon for an educational material. What sick mind would think a stomach is an inapproriate word??? 

Zoogee World
Participant
May 1, 2024

For me, it was anything, I couldn't even do their example ones, but only on the BETA. Spoke with support and they just gave me the spiel about that I should only be using the published version. So no real help unfortunately.

Participant
April 25, 2024

I have been trying this morning, noon and night for 7 straight days apparently there is not one minute of the day or night that works. Sure glad I just ponied up for the full monthly creative space to receive functionality like this. 😞

Participant
April 21, 2024

Same here. I've been getting this error message for days now no matter what part of the day I'm trying. This never happened before. What's going on? 

Zoogee World
Participant
April 25, 2024

I'm having this same problem, been trying since yesterday and still receiving this issue.

Participant
March 8, 2024

I was thinking of investing on Illustrator because of the AI feature and same problem. Tried installing and uninstalling several times. Based on the current feedback, Is the Adobe MAX still going on in March 2024? and I'm from Nepal so most of the people would be asleep when I'm using this. So please explain the freaking high demand for the free trial?
This is why we pirate stuff, even if we want to try it before we buy it, we don't get a nice experience trying. If we pirate it, everything works as intended.

Titan_1912
Participating Frequently
January 28, 2024

Is has something to do with your team account from Adobe I think. If you have a subscription due to work it can work differently. The text to vector doesn't work then. Plus Adobe is not telling you have to pay for this new beta feature. It's called Adobe Firefly but you have to have a subscription to get 'credits' monthly to generate vector pictures. Normally it should be in illustrator already? Personal accounts work, at least for me. (But then I have read that you can also generate pictures even if you have no credits left?) I don't know but it seems that work/team accounts has this text to vector option turned off for some reason?

Participating Frequently
January 28, 2024

Não, ele sempre esteve ativo e funcionando, só parou ao atualizar a versão, mas então decidi, vou continuar com essa versão que funciona para mim, está a trabalhar agora.

Participating Frequently
January 28, 2024

No, it has always been active and working, it only stopped when updating the version, but so I decided, I'm going to continue with this version that works for me

Participant
December 10, 2023

Hi, here is my device information

 

I use DELL inspiron 5567
Processor Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz 2.90 GHz
Installed RAM 8.00 GB
System type 64-bit operating system, x64-based processor
Edition Windows 11 Pro
Version 21H2

 

generative AI was working well but now it has been a month and i still get the same message "we are experiencing high demand....."

Participating Frequently
January 28, 2024

Well, I'm at this equal moment, I don't know what happened, but ready decidedly stopped working in conditions.

Participating Frequently
January 28, 2024

He worked wonderfully for a month and now nothing, always this message.

Anshul_Saini
Community Manager
Community Manager
November 16, 2023

Hi All,

 

We are sorry for this experience. We have already escalated the issue to the product team. This error could happen due to multiple reasons. The product team has requested to collect the performance log to further investigate. Here are the steps:

 

  • Close Adobe Illustrator > Launch Command Prompt > Paste the following command and hit Enter set AI_ENABLE_LOGS=1 && "C:\Program Files\Adobe\Adobe Illustrator 2024\Support Files\Contents\Windows\Illustrator.exe"
    On Mac, launch the app from the Terminal app: AI_ENABLE_LOGS=1 "/Applications/Adobe Illustrator 2024/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator"
  • Launch Illustrator and start using Text to Vector, and the logs then shall be accessible at
    Windows: %appdata%\Adobe\Logs\Adobe Illustrator\28.0\Adobe Illustrator\AIPerformance.log
    Mac: ~/Library/Logs/Adobe/Adobe Illustrator/28.0/Adobe Illustrator/AIPerformance.log
  • Upload this AIPerformance.log file to Google Drive/Dropbox and share a public download link here so that we can share it with the product team.

 

We appreciate your patience and understanding as we work towards a solution.

 

Best,

Anshul Saini

holocaustwinter
Participant
November 28, 2023

Text to Vector doesn't work at all in the full version.
Just an error about high volume. Its never generated anything for me on my:

MacBOokPro M1

16 memory

Venture 13.5.1

Illustrator 28.0 

 

I paid for this software to try this. Looks like you've had a pretty botched beta launch. If its not working don't promote it or expect people to pay for it.

 

I tried something simple like "polar bear"

 

It does nothing.

Participant
November 14, 2024

Hi. Who can help me with the same issue as other users are having. Generative AI isn't working for me at all. I don't have the feature Text to Vector and anytime I try to generate a vector it gives me an error and says about high volume or always an error message. This has been happening for awhile and I have never been able to generate anything.