Participating Frequently

Answered

What happened to Zoom in CC?

Forum|Forum|12 years ago
June 18, 2013
43 replies
112221 views

I've always held down the option key on a mac and scolled to zoom in and out. Doesn't work on CC. Is there a setting for that I'm missing? I can't locate it.

Thanks-

This topic has been closed for replies.

Correct answer Raghuveer_Singh

Apologies for the long wait. The bug has been fixed in the latest Illustrator CC update (17.0.1). Please install the update either through the Creative Cloud Desktop app or in-app by Help > Updates.

For more details on this update, kindly refer to: http://bit.ly/cc1701rn

Thanks & Regards,

Raghuveer

Message was edited by: amxyz

R

rickwtexas

Known Participant

"zoom" if you can call that is annoying and indirect.

lovelyalyssa

Participant

There should be a setting to turn this off

W

Wouterdutoit

Participant

I work on a Mac with the latest OS, and have the latest Photoshop CC update installed. But, the zooming function works differently now. You have to press Z, drag for a while and wait for it to go into the 'drag left or right to zoom in or out' mode. But, when holding Option and scrolling left or right with my finger on the Magic Mouse, it works instantly. Can Adobe fix this please?

equipment-studios

Inspiring

Hi Wouterdutoit,

maybe you are new in here but: This is the Adobe Illustrator forum. And like you write I think that you really talk about Photoshop.

The feature you discribes was the same in Photoshop for years. I use it since CS4 and there was the same with Z a little time to wait and with mouse instantly.

But please next time look for the Photoshop forum.

Regards,

Florian

M

m_poe

Participant

i was using CS6 it was all perfect then i changed to CC and i have been digging out on how to fix this magic mouse S**** but no success! Is there out any update or something?

I

Indinfer

Participating Frequently

Did the zoom disappear again? I am new to Dreamweaver. I see reference to a zoom tool in Adobe help web pages. But I do not see any zoom tool in the lower right corner, or any place else. I tried the update in Help, but update just bounces me to Creative Cloud panel. I don't see any updates available. I have Dreamweaver CC (2015).

I

Indinfer

Participating Frequently

I found zoom!

The only place I found zoom is in the menu system

View >> Magnification

The only thing is the documentation at https://helpx.adobe.com/dreamweaver/using/zoom-out.html mentions

A zoom tool (the magnifying glass icon) in the lower-right corner of the Document window. (doesn't exist)
Dragging a box over the area on the page that you want to zoom in on and releasing the mouse button. (doesn't work)
A zoom pop‑up menu. (doesn't exist)

These things do not exist or do not work as far as I can tell. Maybe I'm missing something. If any of these do exist or work, maybe someone can help me.

In any case, There is zoom by navigating the menu system as described. And there are keyboard shortcuts for zooming. And using the zoom gestures also work, at least on my computer.

Monika Gause

Community Expert

Indinfer schrieb:

The only thing is the documentation at https://helpx.adobe.com/dreamweaver/using/zoom-out.html mentions

A zoom tool (the magnifying glass icon) in the lower-right corner of the Document window. (doesn't exist)

Dragging a box over the area on the page that you want to zoom in on and releasing the mouse button. (doesn't work)

A zoom pop‑up menu. (doesn't exist)

This is the Illustrator forum. What you found is about Dreamweaver. Either you're reading the wrong manual or you are posting to the wrong froum.

C

chrisrobweeks

Participant

The only issue I am noticing is that Alt-Mousewheel does not work if a dialog box is open. A minor annoyance. I jumped from CS5 to CC, so I can't speak for CS6, but this is a feature that definitely worked in CS5.

Mitshiba

Participant

Hello Everyone:

I'm still having the same issue after the update with the alt -Zoom turning into a hand and this is what fixed it for me:

While illustrator is opened, Unplug your mouse from the computer (if you have a wireless mouse, unplug the dongle from the computer). Wait a few seconds. Plug the mouse back in. And try your alt key while using Zoom to see if it shows the minus glass.

It worked for me, hopefully it will work for you all. How this works, my best guess is that it reinstates the drivers for the mouse.

I

InfluenceJamie

Participating Frequently

I think you're describing a completely different issue, this problem was solved on an update by Adobe a while ago and effected illustrator for mac, especially for those using apples Magic Mouse... You appear to be describing a windows issue.

M

MountainNoe

Participant

For me the question is no longer about the bug or the problem, but how does Adobe recommend we all move forward? "Sit and wait for an indefinite amount of time" doesn't seem to be alleviating any frustrations. Switching back and forth between CS6 and CC is a major workflow pain-point, and the current plan of attack doesn't seem to be moving the ball forward toward a fix.

Can you please share something? Maybe the stated plan, or a proposed date, or maybe provide a way to alert us when it is fixed?

R

ReflexMic

Participant

the same for me...it's crazy and unbelievable they haven't fixed this issue ... it's a shame

C

CustomLaserAuthor

Participating Frequently

Interestingly enough, I was looking into how to get someone, somewhere at Adobe to give me an update and found this info. I did a screen capture. Read the bottom of it :

D

dustinwinter

Participant

please fix this. I am growing very impatient.

H

Hugo Figueira

Participant

NOTHING DONE SINCE JUNE????

It has passed almost 5 months, did you haven't got enough time to fix this??

I'm paying every month for this and I can't use it because of this problem...

I've contact Adobe support 3 times the last 5 months and they said they were trying to fix this, but it has passed enough time to fix this.

If "Alt+Scroll" used to work in the past, why this doesn't work anymore??

Adobe fix this, please!! I'm getting very impatient...

M

Matteo333

Participating Frequently

no one listen to you.

the first month you can have full refund, after half of your payment.

Do it before it's too late.

M

Michael Fischer

Participating Frequently

Just started using AI CC and I am distressed to find this "bug".

S

smb8282

Participating Frequently

Too bad not a single person at Adobe cares about this though, right?

Apparently their security is about as well-made as their products: http://bits.blogs.nytimes.com/2013/10/29/adobe-online-attack-was-bigger-than-previously-thought/

I just opened a letter from my credit card company telling me that they are canceling my card and mailing me a new one because of “incidents at particular merchants(s) or payment processor(s)". The letter didn’t say Adobe but since my CC payments are the only thing I use that particular card for anymore, it’s pretty obvious that all of our credit card data is at risk. Adobe never bothered to tell me shit about it though, just they aren’t saying shit about their plans for fixing this broken piece of shit application.

Sorry, for the language but this letter put me a little over the edge. I’m paying $50 a month for programs that don’t even work reasonably well, and you can’t even keep my payment information from being stolen by hackers. I really hope that in five years you’ve gone the way of Quark.

Show more replies

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded