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When I export I get a transparent line at the top of the File

New Here ,
May 15, 2024 May 15, 2024

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Okay, I have read many other posts on this subject and have tried everything to fix this issue. I can't seem to fix this. Simply put if I try to export as a PNG I keep getting a trasparnent line added to the top of the file. I to get a line on the lef side of the file unless I size up and extend past the art board. How to do I fix this? 

 

https://drive.google.com/file/d/1D_BbO05R_v9qpIlLR3-O7aW8-6tSbcXV/view?usp=sharing

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Import and export

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Adobe
Community Expert ,
May 15, 2024 May 15, 2024

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If you want to export an image, it is usefull to set your units to pixels.

That way you can see that your image is 832,7958 px wide and 1302,9924 px height.

Fractional pixels don't exist so your image will become 833 x 1303 when exported at 72 ppi, Illustrator will round the fractional values.

To complicate matters, your Artboard dimensions also have fractional values: 828,3266 px x 1296 px and the upper left corner is not aligned to the pixelgrid, which also can create additional pixels.

Probably the easiest thing you can do is crop the additional pixels in Photoshop.

Alernatively, make your artboard 832 x 1302, set the upper left corner to 0/0, position the upper left of you image to the upper left corner and export at 288 ppi 

 

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Community Expert ,
May 15, 2024 May 15, 2024

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If I zoom in on your image in Illustrator, there is already a white single pixel line on the left...

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