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When i export i get a transparent line

New Here ,
Dec 07, 2021 Dec 07, 2021

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Hey guys, when i export to either JPEG or PNG I will get a transparent line going trough the image, "check the image" I can send someone the AI file to check too if needed

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Draw and design , Import and export

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correct answers 1 Correct answer

Community Expert , Dec 07, 2021 Dec 07, 2021

Hi Troy, okay I can see what's going on and I know what you doing.

This is the "culprit"

Screenshot 2021-12-08 at 06.42.21.jpg

But luckily it's an easy fix.

Make sure that you have use art boards selected when you export and that should solve your problem.

Screenshot 2021-12-08 at 06.45.13.jpg

 

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Community Expert ,
Dec 07, 2021 Dec 07, 2021

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Are you talking about the thin line on the right? Can you upload the file?

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New Here ,
Dec 07, 2021 Dec 07, 2021

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it wont let me upload a AI file

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Community Expert ,
Dec 07, 2021 Dec 07, 2021

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you will have to use google drive or the like.

 

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New Here ,
Dec 07, 2021 Dec 07, 2021

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Community Expert ,
Dec 07, 2021 Dec 07, 2021

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Hi Troy, okay I can see what's going on and I know what you doing.

This is the "culprit"

Screenshot 2021-12-08 at 06.42.21.jpg

But luckily it's an easy fix.

Make sure that you have use art boards selected when you export and that should solve your problem.

Screenshot 2021-12-08 at 06.45.13.jpg

 

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