Skip to main content
C
Charlie2892
Participant
July 12, 2022
Answered

when I export my logo, it is coming up with unwanted lines

  • July 12, 2022
  • 2 replies
  • 608 views

I have created a logo for a friend and in illustrator itself, it looks perfect. but when i go to export it into a transparent PNG or any other format, it puts an unwanted line through a section of it. 

 

Anyone know how i can fix this as i cant see the issue on illustrator. 

 

I have uploaded some screenshots so you get an idea of what i mean. 

 

 

This topic has been closed for replies.
Correct answer Charlie2892

So that is not a gold gradient fill, but a placed bitmap.  I would recreate that as a vector gradient fill?

 

Otherwise need more info

  • specs of placed files, colorpsace, pixel width and eight
  • physical size of the gradient
  • png settings used
  • does thsi happen in other file formats liek .jpg or .pdf
  • Does the white line show if you open in photoshop

That's going to have to be something I need to learn how to do then! I managed to sort it this time round though. I had to slightly crop one side of the image and it disappeared 😕😕 

2 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
July 20, 2022

Hi @Charlie2892,

 

Sorry to hear about the trouble you are facing. Would you mind sharing a few details along with the ones asked by Mike:

  • The exact version of Illustrator
  • Is this happening with this specific logo file? If yes, would it be possible for you to share it with us? We'll check it at our end.
  • Is this line appear in photos or the preview app as well?

 

We are here to help. We just need more info.

 

Thanks & Regards,

Anshul Saini

C
Charlie2892Author
Participant
July 20, 2022

Hi Anshul, 

 

I have sorted it now thank you! I had to slightly crop one side of the image as I had a deadline. Definitely going going to learn how to make a gradient myself in future 🙂 

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    July 20, 2022

    Glad to hear you were able to resolve the issue. Please feel free to reach out if you run into any other questions or issues in the future. We'd be happy to help.

     

    Thanks & Regards,

    Anshul Saini

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    July 12, 2022

    What is that? A gradient? Or a pattern?

    C
    Charlie2892Author
    Participant
    July 12, 2022

    I created the fill by using an image and adding it to my swatch pannel 

    Mike_Gondek10189183
    Community Expert
    Mike_Gondek10189183Community Expert
    Community Expert
    July 12, 2022

    So that is not a gold gradient fill, but a placed bitmap.  I would recreate that as a vector gradient fill?

     

    Otherwise need more info

    • specs of placed files, colorpsace, pixel width and eight
    • physical size of the gradient
    • png settings used
    • does thsi happen in other file formats liek .jpg or .pdf
    • Does the white line show if you open in photoshop
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices