When I try to open my exercise files with Illustrator open it asks me to download the app

[LRHH]

I wanted to do one of the recommended exercises.  I have AI open on my PC, but when I try to download the exercise, it tells me to download the app. 

 https://creativecloud.adobe.com/cc/discover/article/take-a-creative-break-with-these-simple-exercise...

When I go to "All Apps" it shows it as up to date. 

[kglad]

restart your computer and retry.

if that fails, try a different browser.  make sure you have all cookies enabled and allow javascript.

[Kanikas]

Hi, 

We're here to help you. Are you on Mac or Windows?

 What version of the Operating system are you on? 

Thanks 

Kanika

[LRHH]

I am on Windows 10. I have tried updating / reinstalling etc. Still happens. tbh I have given up. 

[Monika Gause]

Please tell us your system info.

Please tell us exactly what the message is. Or show a screenshot.

Do you have the Creative Cloud app installed? 

[kglad]

@LRHH 

did you restart your computer and then retry updating?  if so, does everything else with ai work normally?