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When i use 3d extrude & Bevel my illustrator Crashes but my laptop has good specs

Community Beginner ,
Sep 23, 2017 Sep 23, 2017

When i use 3d extrude & Bevel my illustrator Crashes but my laptop has good specs can someone help me guys  ? thankyou

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Community Beginner ,
Sep 23, 2017 Sep 23, 2017

or just by clicking the 3d extrude & Bevel it crashes.

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Community Expert ,
Sep 24, 2017 Sep 24, 2017

Which version?

Which system?

Which hardware specs?

Does that happen in any file? Also newly created ones?

Does that happen with any object? Also ones that have no stroke?

Did it ever work?

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Community Beginner ,
Sep 27, 2017 Sep 27, 2017

version illustrator 2017 cc

this is my hardware specs

Screen15.6 inch, 1920 x 1080 px, IPS, non-touch, matte
ProcessorIntel Kaby Lake Core i5-7300HQ CPU
VideoIntel HD 630 + Nvidia GT 1050 4GB
Memory8 GB DDR4
Storage1 TB 5400 HDD (2.5″) + M.2 SATA 80 mm SSD slot
ConnectivityGigabit LAN, Intel AC 8265 Wireless AC , Bluetooth 4.1
Ports1x USB 2.0, 2x USB 3.0, 1x USB 3.1 gen 1, HDMI, mic/earphone, SD card reader, LAN, Kensington Lock
Battery45 Wh, 135 W charger
Operating systemWindows 10
Size380 mm or 14.92” (w) x 270 mm or 10.62” (d) x 26 mm or 1.02” (h)
Weight5.29 lbs (2.4 kg)
Extrasred backlit keyboard, webcam

yes this happen everytime ,on newly created and it didn't ever work

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Community Expert ,
Sep 27, 2017 Sep 27, 2017

8 GB RAM is not that much.

Especially when there are other apps open and you try to create 3D effect with complex paths.

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Community Beginner ,
Sep 27, 2017 Sep 27, 2017

in my previous school they only use 4gb RAM and can render that 3d effect. mine is not complex path I just try simple small square cant render 3d and it crashes

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Community Expert ,
Sep 27, 2017 Sep 27, 2017

Please show the artwork.

Did you restart the computer after the crashes?

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Community Beginner ,
Sep 27, 2017 Sep 27, 2017

I just disable my GPU and it works fine. I don't know what is problem then. but it works for me. I don't kow if they will be any further issue regarding diabling GPU?

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Community Expert ,
Sep 28, 2017 Sep 28, 2017

3D extrude has always been resource intensive in Ai.

Could you share a screenshot of what you're trying to extrude?

To Filipin0's point, use sparingly.

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Community Expert ,
Sep 28, 2017 Sep 28, 2017

i don't think its always a resource issue. i've had this problem intermittently through two laptops and 3/4 versions of CC.

it worked without problems in CS5 on a much older desktop machine.

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Community Beginner ,
Oct 01, 2017 Oct 01, 2017
LATEST

this problem is not resolved yet I want to update this I though disabling the GPU give me a solutions but no when I disable the GPU I got this error not enough RAM. what will I do now ?

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