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samanthah49095728
samanthah49095728
Participant
May 27, 2025
Frage

White background images displaying as blue or grey in Illustrator and Photoshop HELP

  • May 27, 2025
  • 1 Antwort
  • 183 Ansichten

Since updating to a new computer, both Illustrator and Photoshop are displaying white as either grey or blue.

This does not go away when exported, placed, saved as a different file format, etc.

I am unsure if this is a color settings issue, or something else.

I've tried changing the settings to see if anything would change. The color will shift from blue to a grey, but will not display white.

1 Antwort

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
May 27, 2025

Hello @samanthah49095728,

Are you using Illustrator on Windows? If yes, would you mind trying the suggestions shared in this community post (https://community.adobe.com/t5/illustrator-discussions/my-colors-are-different-on-adobe-illustrator/m-p/13246757#M338387) to check if they help.

 

If you're on macOS, please try recalibrating your monitor for sRGB (https://support.apple.com/guide/mac-help/calibrate-your-display-mchlp1109/mac), restarting your computer, and then relaunching Illustrator to see if it helps.

 

Also, kindly synchronize color settings across Adobe applications by following the steps here (https://helpx.adobe.com/photoshop/using/keeping-colors-consistent.html#:~:text=for%20online%20viewing.-,Synchronize%20color%20settings%20across%20Adobe%20applications,-If%20you%20use) and share your observations.

Looking forward to hearing from you.
Anubhav

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