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S
stwoods
Inspiring
June 24, 2019
Answered

White Background on converted jpg file

  • June 24, 2019
  • 3 replies
  • 2297 views

Hi All,

Doing t-shirt designs in Illustrator CC (latest version) and while exporting to jpg I cannot seem to get rid of the white background.

I've tried to expand and delete

I've also done control Y to attempt to find hidden elements.

I exported with the "artboard" checked

None seem to work. the .ai file looks fine when showing transparency grid but I cannot seem to get rid of the white background. I have only 3 layers. Any suggestions? Thanks

Thanks so much for your time. Attached is the screenshot!

    This topic has been closed for replies.
    Correct answer Jon Fritz

    JPEG is a file type that doesn't allow for transparencies. If you have any in your art, and export, it will automatically fill them in.

    Use PNG instead. That file type allows for transparent and partially transparent areas while still allowing for millions of colors, like a JPEG.

    3 replies

    S
    SJRiegel
    Legend
    June 24, 2019

    Jpg does not support transparency.

    If your printer asked for a jpg, then the white background will not be a problem for them.

    S
    stwoodsAuthor
    Inspiring
    June 24, 2019

    Thanks!  I was able to save the file as a png, which is accepted. Thanks for reaching out!

    K
    Community Expert
    Kenneth KawamotoCommunity Expert
    Community Expert
    June 24, 2019

    If you do Save for Web and Clip to Artboard unchecked, would it help?

    S
    stwoodsAuthor
    Inspiring
    June 24, 2019

    Thanks for replying. I did do that but the solution was to say as a png. Thanks again!

    Jon Fritz
    Community Expert
    Jon FritzCommunity ExpertCorrect answer
    Community Expert
    June 24, 2019

    JPEG is a file type that doesn't allow for transparencies. If you have any in your art, and export, it will automatically fill them in.

    Use PNG instead. That file type allows for transparent and partially transparent areas while still allowing for millions of colors, like a JPEG.

    S
    stwoodsAuthor
    Inspiring
    June 24, 2019

    Oh wow! That was simple. THANK YOU so much. Been working on this since last night! I really appreciate it!

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