Inspiring

Question

White space issue with exported SVG and Jpeg file

Forum|Forum|5 years ago
June 27, 2020
3 replies
722 views

Any advice in why I have white space above my svg and jpeg file I exported?

It is 3000px by 3000px and the image I have created is for a podcast.

Thanks

Kathryn

{Renamed by MOD}

Import and export

This topic has been closed for replies.

Ashutosh_Mishra

Inspiring

Hi there,

Thanks for reaching out. I hope your issue is resolved by now. We'd appreciate if you can mark the appropriate response correct. If you used any other method, you may share it with us here. It'll help other users with similar concern.

If you still have issues, you may share the concern. We'll be happy to help.

Regards,

Ashutosh

Ton Frederiks

Community Expert

Did you check the "Use Artboards" checkbox on exporting?

cinders4Author

Inspiring

Yes I just added the artboards and ticked the box and the file has updated and the white space has gone thank you

Question 1

My artboard was 3000pi by 3000pi this is the size I was advised to set up for an image to be used for a podcast can you confirm that that is the right size.

I exported it as a jpeg and SVG file which I think its best to send the SVG file as its better quality please confirm..

Question2

Althrough the images exported properly I have had the problem of trying to preview the SVG file as it comes back with permission denied what am I doing wrong for this problem to occur ??? I by pass that and finish off the SVG file but would like to preview it first

Thank you

Monika Gause

Community Expert

As for the size of the image and file format, please ask the podcast service about the specifications.

Exactly when do you get the "Permission denied" message?

Monika Gause

Community Expert

Can you please show?

Also: which version is this and how did you export the image?

cinders4Author

Inspiring

Hi

I used export as

And made a svg and also I did a jpeg but shows the same with white above the image this is not in the illustrator document while designing it is a perfect 3000px by 3000px full illustration? I didnt want to send image just in case it gets copied

Can you advise me

Monika Gause

Community Expert

Did you export the artboard or did you drag the artwork into the Export panel and exported that?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded