Who has ever encountered this problem in ai programs?

[นฤพนธ์26200258fy1y]

Who has ever encountered this problem in ai programs?

[Anubhav Majumder · Accepted solution]

Hello Narupon 26200258fy1y,

Sorry to hear about this experience. I would request you try updating the GPU drivers by following the steps shared in this help article and check if it helps: https://helpx.adobe.com/in/x-productkb/multi/update-graphics-driver.html.

Also, try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
 

Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article. 

Looking forward to hearing from you.

Thanks,
Anubhav