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Participant
October 6, 2017
Answered

Whomever "redesigned" the PEN TOOL functions should be fired IT'S HORRIBLE!!!

  • October 6, 2017
  • 2 replies
  • 769 views

I have been using Adobe Illustrator since Illustrator 88, basically since the beginning. And for the most part I have enjoyed it's improvements. I've watched it grow into a robust program and I've used it daily since 1988 and lately I've become so incredibly frustrated with the pen tool I actually get anxious thinking about having to use the program!!!!!

It has become super difficult to select points/handles and the simple fact that I have to hit "escape" to stop drawing is absolutely retarded! It will snap to points of other shapes located nearby (Yes, I have turned off "snapping" in preferences) and when going back and clicking on a point to stop it from continuing the curve it will create another point right next the one I was trying to click on. It is super difficult to control and causes me to constantly zoom in and out so that I can make sure I clicked on the point, and not right next to it. And it often will not close a path/shape.

I'm pursuing a second career, and attending Art Center College of Design, where I also serve as a "teachers assistant". My experience with Illustrator has caught the attention of my instructors and I'm regularly asked to give demos on it's use. I regularly see the students struggle with using the pen tool. They will often switch over to using Photoshop because it is easier to control. In my demos they will see the issues I presented above and completely reject the program.

I don't know what you guys (Adobe) need to do to fix this problem, but I'm so F@&king frustrated I would gladly jump ship and use/suggest another program if one was available.

In 30 years of use I've never posted in a forum to complain about your products, but I've come to such a point of frustration I can't continue to ignore the problem.

PLEASE, PLEASE, PLEASE fix this issue!

This topic has been closed for replies.
Correct answer Ton Frederiks

"the simple fact that I have to hit "escape" to stop drawing is absolutely retarded!"

Did you try to turn off in the Preferences > Selection & Anchor Display > Enable Rubber Band for: Pen Tool?

2 replies

Ton Frederiks
Community Expert
Ton FrederiksCommunity ExpertCorrect answer
Community Expert
October 6, 2017

"the simple fact that I have to hit "escape" to stop drawing is absolutely retarded!"

Did you try to turn off in the Preferences > Selection & Anchor Display > Enable Rubber Band for: Pen Tool?

Participant
October 6, 2017

That fixed that issue! Thank You very much!

Ton Frederiks
Community Expert
Community Expert
October 6, 2017

Glad to hear that helped (It is actually the first thing I turn off after an update or fresh install).

S_Gans
Community Expert
Community Expert
October 6, 2017

Hi. I'm afraid you're addressing this to what's really meant to be more of a user to user forum. We ACP's and MVP's are here to help with specific problems, and occasionally, but rarely, Adobe comes in to check on it.

But - to report bugs, complaints, feature requests... the appropriate place is Feature Request/Bug Report Form 

This is a place that's direct to Adobe. If enough people complain about the same issues, Adobe WILL address them.

I'm sorry for your frustration.

Adobe Community Expert / Adobe Certified Instructor
Participant
October 6, 2017

Thanks for the link and info!