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Why are my objects turning to grayscale when using color picker?

Community Beginner ,
May 15, 2025 May 15, 2025

I am so frustrated with the color picker. I look on the Internet for solutions to fix the grayscale and they say to make sure you are in RGB mode, which I am. The video shows that I am in RGB with the color window open. I also uninstalled and reinstalled, and that didn't fix the problem either. Can anyone help me please? I'm on a MacBook Pro 2024 with the latest version of Illustrator (29.5.1).

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correct answers 1 Correct answer

Community Beginner , May 23, 2025 May 23, 2025

Okay thanks for the tip. I'm not seeing the grayscale issue come up with your method. But going back to the previous method I was using; those colors turning into gray does not make sense at all.

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Community Expert ,
May 16, 2025 May 16, 2025

There is a gradient applied to the petals, right?

What is the goal? What are you using the color picker for?

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Community Beginner ,
May 16, 2025 May 16, 2025

Yes, in the video, I was using the color picker on the gradient of a petal. Usually, the object's color doesn't turn gray if I deselect the color picker tool before pressing 'OK'.

On another note, I think the color picker is trying to grab the color beneath the 'OK' button. Is that why it's turning gray?

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Community Beginner ,
May 16, 2025 May 16, 2025

Here's another video. This time, I am grabbing colors from a petal that is a mesh. You see how the anchor points of the mesh turn gray when I don't deselect the color picker tool before pressing 'OK'? 

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Community Expert ,
May 16, 2025 May 16, 2025

I don't really understand why you are opening the color picker at all. In order to change these colors of the mesh, just use the eyedropper tool. Hold down Shift while picking up colors from a gradient or another mesh.

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Community Beginner ,
May 23, 2025 May 23, 2025
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Okay thanks for the tip. I'm not seeing the grayscale issue come up with your method. But going back to the previous method I was using; those colors turning into gray does not make sense at all.

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