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srazi1234
Participant
April 29, 2014
Answered

Why are the Adobe (TypeKit) fonts I am syncing not showing up for use in Illustrator?

  • April 29, 2014
  • 25 replies
  • 110226 views

Hi there,

 

I am beyond frustrated right now.  But that's neither here nor there for anyone reading this so I will get to the point.

 

I have synced the TypeKit font, Tablet Gothic Wide to my Mac, but it simply won't show up as a font choice in Illustrator.  Any help here would be greatly appreciated.

 

Thanks

Sam

    This topic has been closed for replies.
    Correct answer Ashutosh_Mishra

    Hi all,

     

    We're sorry to hear about your experience. We have created this help article (https://helpx.adobe.com/fonts/user-guide.html/fonts/kb/troubleshoot-font-activation.ug.html) that should help you resolve most of the font activation issues.

     

    For other font related issues, we suggest the following help articles:

     

    Please feel free to reach out if you still need assistance, we'd be happy to help. 

     

    Regards,

    Ashutosh

    25 replies

    Show previous replies
    M
    maxm50452189
    Participant
    July 8, 2018

    For me it was because it was a web font only. It would be worth checking to make sure it's a desktop don't you are trying to sync.

    M

    M
    Community Expert
    Mariam HovhannesyanCommunity Expert
    Community Expert
    July 6, 2018

    Try to search the font name in the font selecting tab

    M
    mgrenai
    Participant
    June 28, 2018

    Adobe, offer the "cut the cable", very basic versions of Illustrator, Photoshop, InDesign etc, and a good set of traditional, and display fonts all on a thumb drive. Very basic could also include Apple jumping in the barrel with an OS with the same idea. No animated, glossy folders, bells, whistles (OS 7.6)...the power and speed of today with the straight-forward simplicity of the early to-mid 1990's.

      W
      wolff1232
      Participant
      June 27, 2018

      The more I use Illustrator the more I hate it. This is ridiculous.

        K
        kiriw29300469
        Participant
        April 4, 2018

        TypeKit fonts don't seem to sync if the software needs an update.

        Select Help from the top menu on Indesign, Illustrator etc, select Updates... and follow the prompts.

          B
          BrainW64
          Participant
          February 23, 2022

          In Illustrator, I had some Adobe fonts showing up, but others were not. One font in particular had 4 of the 18 variations of the font showing up. I had tried all of the above options…. un-sync, re-sync, log out of CC, log back in, restart Illustrator, and everything else. Nothing worked. It was maddening. Then I saw this response. I checked CC and I had an update to Illustrator available. Made the update and instantly all the fonts were synced back up. Not sure if it will work for everyone, but this worked for me. Thanks for this suggestion!! --Also not sure why, but when I typed in this forum, it did not show the letter "y" in any of the words I used. Even copy and paste removed the "y" from every word. When I switched to the Bold setting, all of the "y's" reappeared. Weird

          Roarshak
          Roarshak
          Participant
          February 21, 2018

          Hello. I have tried every single option on here and I can still not use my fonts. This is absolutely ridiculous that this has been an issue for over 3 years with an Adobe Product. Font's say they are installed. When I go into Illustrator it say's they can't be found on my PC. I have sync'd, resync'd, closed all the processes, logged out and everything else that has been suggested here and the font's still will not show up in my program. Please can someone help me fix this.

            mtraps
            mtraps
            Participating Frequently
            March 16, 2018

            HOW IS THIS STILL NOT FIXED...

              K
              kiriw29300469
              Participant
              April 4, 2018

              See below

              timbot
              timbot
              Participant
              December 22, 2017

              I encountered the same infuriating problem, despite the original post being nearly 4 years old (wow Adobe, how is this still a problem?).

              I was unable to save my work, because this error kept popping up. I tried everything above, and I tried deleting font cache. No luck. The one solution that worked:

              Unsync the font in typekit, and resync it.

              what a fun couple of hours this has been!

              C
              cabes_au
              Participant
              October 3, 2019
              Yess.... it worked, thank you
              M
              MuhammadMan
              Participant
              December 16, 2017

              Yeah so just open the creative cloud, app/browser thingy and go to "Home" click, "sync fonts" and then restart the program. Fixed!

                Graphic Squirrel
                Graphic Squirrel
                Inspiring
                June 28, 2017

                I am having this problem also.  The font appears in InDesign but not in Illustrator.  And there is no line about synching fonts in the preferences area in the Cloud app.  How can I get the font to Illustrator?  When I click on the Add Fonts From Typekit button in the character palette in Illustrator, it just takes me to the fontkit website, where it says the font has been synched.  There are no updates for the software.  I need this font to recreate a logo asap.  Any help would be appreciated!  Thanks!

                Graphic Squirrel
                Graphic Squirrel
                Inspiring
                June 28, 2017

                Update: I closed everything and restarted the software and the font appeared. 

                N
                nicolab44773199
                Participant
                June 21, 2017

                I've had this happen to me on a few occasions, and each time the solution was updating the creative cloud app to the newest version. After updating, all of the synced fonts reappeared in the font selection menu.

                  N
                  nutellacrep
                  Participating Frequently
                  July 31, 2017

                  I have the opposite situation. Whenever I update, something breaks. But you can't do anything without updating, meaning you have to click "Update". Rebooting doesn't help. I suspect it's a bug in this update, and I will have to update again in a few days. It's annoying to reboot repeatedly, to no benefit. I'm sure everyone else is like me, and has about 10 apps open to get work done, so rebooting is a real hassle.

                  I've followed the "Troubleshooting steps" about 10 times. Feels like running around a tree.

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