Participant

Answered

Why can't I drag and drop or place images into illustrator any more?

Forum|Forum|2 years ago
December 2, 2023
8 replies
16090 views

Recently I've been having problems getting images into illustrator. I can't drag and drop, copy and paste or place them. This has been an issue on and off for the last few months. It worked ok last week but stopped working again today. They just don't appear.

I'm using a mac with the Mojave operating system and a 2021 version of illustrator. I'm struggling to upgrade due to the age of my mac (which otherwise works fine).

Import and export

Correct answer bigsplashstudio

I downloaded version Photoshop 25.3.1 and that allowed me to drag and drop images from Photoshop into Illustrator 2024

J

Jason3527927888uw

Participant

Hi all,

Downloaded the latest Illustrator software. The issue is that it drags images and moves them onto a board; it does it once, then stops. The Finder tab then refuses to do it again until you shut down and reopen Illustrator.

Monika Gause

Community Expert

@Jason3527927888uw schrieb:

Hi all,

Downloaded the latest Illustrator software. The issue is that it drags images and moves them onto a board; it does it once, then stops. The Finder tab then refuses to do it again until you shut down and reopen Illustrator.

From where are you dragging?

analuaguilar

Participant

I'm having the same problem. I'm using Illustrator 2025 and Photoshop Beta. None of the images work

P

paulkrone

Participant

Are all of your layers unlocked?

Whats happening? Can you describe.

P

paulkrone

Participant

Sometimes when I drag an image from the finder desktop or a folder into illustrator, it opens in a new tab window. This is because the layer I am dragging it into an illustrator is locked. If I unlock the layer, then the image will be placed in illustrator.

See the attached images..

.

Ton Frederiks

Community Expert

Photoshop 25.9.1 and Illustrator 28.5 will let you drag and drop from Photoshop to Illustratrator.

But be careful, the Illustrator document color profile will be silently changed (if different) to the profile of the Photoshop document, causing your colors to change.

O

O22133525fe84

Participant

I am having the same issue, it's really slowing down my workflow.

Anubhav M

Community Manager

Hello @O22133525fe84, @ACKERMAN,

We understand that encountering technical issues can be frustrating. Our team is aware of this problem and is currently investigating it. In the meantime, would you mind trying to revert to Photoshop v25.4 (https://adobe.ly/49gHES5) and checking if it helps?

Looking forward to hearing from you.

Thanks,

Anubhav

N

nicoler3107449

Participant

hello, we are having the same issue (using PS 2024) unable to drag to illustator 2024. I am able to drag PS 2024 to Illustator 2022 just fine. This really disrupts a cohesive workflow, is there any eta on when this will be fixed for the 2024 version of Illustrator?

B

bigsplashstudio

Inspiring

I'm having the same problem but with the 2024 versions of Photoshop and Illustrator. Since the last revision, I cannot drag and drop from Photoshop to Illustrator anymore.

Anshul_Saini

Community Manager

Hi @bigsplashstudio,

Thank you for bringing this issue to our attention. I'm sorry to hear that you're experiencing difficulties with dragging and dropping from Photoshop to Illustrator in the 2024 versions of both applications.

This sounds like an unexpected behavior, and I understand how it can impact your workflow. We'll definitely look into this with our product team to determine the cause and find a solution.

Please allow us some time to investigate further. We'll get back to you as soon as we have more information or a potential workaround for you.

If you have any other questions or concerns in the meantime, feel free to reach out.

Best regards,

Anshul Saini

Ton Frederiks

Community Expert

Hi @Anshul_Saini this is another post about the subject:

https://community.adobe.com/t5/illustrator-discussions/cannot-drag-amp-drop-png-amp-jpg-to-illustrator/m-p/14473914#M400251

It seems that it works from Photoshop 2024 (25.5.1) > AI 2023 (27.0) but not to 2024

And works from Photoshop 2024 (25.4) > AI 2024 (28.3)

But when drag&drop works, it can silently change the document color profile of the Illustrator file, changing all colors in the document. So maybe it is a blessing that it does not work.