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Why do my Illustrator thumbnails look different on desktop?

New Here ,
Oct 08, 2021 Oct 08, 2021

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CFB138D8-4F9A-4B03-82B9-213BB58DB341.png

 Why does one show the contents of the file while the other doesn't? Any answers would be appreciated! 

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Import and export , Sync and storage

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Adobe
Community Expert ,
Oct 09, 2021 Oct 09, 2021

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Mac OS generates them from the PDF part of the file.

If the icon is generic, this might mean that the PDF part is not in the file or that Mac OS has a hiccup generating them.

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