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Why does everything want to open in Illustrator?

Forum|Forum|8 years ago
November 16, 2017
22 replies
29071 views

Since October 2017 it seems Adobe Illustrator has made itself the default application for opening everything (I'm on a Mac running Adobe CC 2015 version)?

PNG screen grabs - double click they now open in Illustrator instead of Preview

PDF files - double click they now open in Illustrator instead of Acrobat

The same applies to TXT files, DOC files, PSD files, HTML files... even if I try to 'View Source' of an email in Outlook - it always opens it (or tries to) in Illustrator.

I tried the advice of selecting the file on the desktop, select Apple and 'i' to view document info, and then changing the default application back to what it should be (and selecting 'Change All' so all similar files default the same) - which works for a few days, but then it all defaults back to Illustrator again!

Perhaps I'm inadvertently doing this somehow?

How to

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Correct answer Monika Gause

Monika,

Thanks a lot for your answer !

i already Repaired the Launch Database with Onyx several time. But as soon as i restart my computer the problem appear again and again.

So this trick doesn't solve the problem at all...

There are a couple of other things you might need to do, such as: wrong icons and OSX doesnt know what program to... | Communities and maybe even more. I have never had an issue with that, so I never needed to do it.

Bottom line is: this is not an Illustrator issue, but a Finder issue. It happens with other apps as well. You will need to answer this question on an Apple forum, where you will find other people who could solve it.

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C

chansen723

Participant

Hi. I saw this post and was terribly excited, because I have had this same problem, with Illustrator becoming the default for a lot of different files (.pdf, .jpg, .txt, etc). But now that I've read it, this hasn't actually been answered. That link from above is just a basic function that most know how to do on OSX, including me. I've done it maybe 100 times now. It still reverts back to being Illustrator as the default after a few openings. Does anyone have any recent updates since November? Please let me know, this is driving me crazy.

AshutoshChaturvedi

Community Manager

not sure if I understand the issue. Since you said you are using CC 2015 version did you install the October 2017? I can assure Illustrator installer does not change file associations of txt, doc, psd or html files.

I am not sure what changed things on your machine, It is very easy to fix this, however : macOS Sierra: Choose an app to open a file

RogerCSAuthor

Participant

Thank you for your reply. Unfortunately I am unable to update my Mac OS to install the latest version of CC (It's an old Mac). It must therefore be my Mac changing things to open everything in Illustrator by default. Yes, your link does work for a day or two, but then it defaults back. Hopefully I'll get a new Mac soon

Monika Gause

Community Expert

I went through these options and as expected it fixed the issue - for 24 hours. Back to the same situation now with all files being opened by Illustrator. No software updates or system changes / installs since running the suggested commands.

Something is going very wrong in your system, but it has nothing to do with Illustrator.

You should contact Apple service.

Of course you might try if Adobe Customer Care is able to fix it, go here:

Contact Customer Care

The forum cannot help you with this since someone needs to take a look at your computer.

Helping here might include that you need to create a new user account.

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