Why does my AI file appear differently on other people's computers?

[zhang37918746o9ny]

Why does my AI file appear differently on other people's computers?????
为什么我的AI文件在别人电脑上显示的部分图片会倒过来呢？这也太可怕了？而且这些图片素材本身就是正常的照片，没有倒过的。

我所使用的AI软件都是正版的，按月付费的，现在能出现这种可怕的情况，让人不敢交付文件啊！！！

[Monika Gause]

What kind of files are they? Did you pull them directly into the AI file from your phone?

It's better to open them in Photoshop once and save them again, so the rotation gets stored correctly.

[zhang37918746o9ny]

Thank you replay.
These  original file are normal photos, not inverted, JPG fiel, and I have never performed an inverted operation. But in other people's AI software, it is inverted.

[Monika Gause]

are the photos directly from the phone? then the rotation property might not be stable

[zhang37918746o9ny]

photos from camera,

[zhang37918746o9ny]

can you download this zip file?

http://gofile.me/6WDwD/xMrjQKIaI

passwoard:111

[Monika Gause]

This is erratic and it depends on the version and whatnot. Can you open those photos in Photoshop and then save them with Photoshop and then try that again.

[Ton Frederiks]

I opened both of your .ai files and they both look correct (like your first picture).

MacBook Pro M2 2022

[zhang37918746o9ny]

wow, thank you. maybe it is a bug

[Ton Frederiks]

I would check if Illustrator versions are the same.

[zhang37918746o9ny]

OK，THANK YOU VERY MUCH

[zhang37918746o9ny · Accepted solution]

I found that this should be a problem with the Illustrator version. Versions 2024 are correct, and versions lower than 2023 are wrong.

[Ton Frederiks]

Good to hear you found the cause for your problem.