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1

Why is Illustrator asking to record screen and audio?

Explorer ,
Jan 16, 2024 Jan 16, 2024

Why is Adobe Illustrator (28.0) asking to record my screen and audio? This makes no sense to me.

Obviously I declined.

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correct answers 1 Correct answer

Community Expert , Sep 13, 2024 Sep 13, 2024

thesisman  schrieb:

My macbook keeps asking me for permission even though I already enabled it. Anybody else having the same problem? It's irritating

 


 

It will happen even more frequently in the future, because MacOS is just freaking out with its paranoia: https://tidbits.com/2024/08/12/macos-15-sequoias-excessive-permissions-prompts-will-hurt-security/ 

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

Then you won't be bale to pick up colors from placed images.

 

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Explorer ,
Jan 16, 2024 Jan 16, 2024

That seems illogical, and a pointlessly indirect and unreliable way to sample a colour in a design application document. Surely the application can access coordinates like it does with all the other routines and sample a colour directly. It can all be done in the file, in the application, without any sidesteps through the operating system.
This way the application would be able to obtain correct colour values of whatever the source is, and return real colour values in stead of unreliable RGB values that may have been contaminated by external factors.

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Adobe Employee ,
Jan 17, 2024 Jan 17, 2024

Hi @Niet beschikbaar,

 

I understand your concern. The screen recording permission request in Adobe Illustrator (28.0) is related to the Eyedropper tool. When picking a color from a placed image, Illustrator uses this permission to access the screen and capture the color accurately.

 

While it might seem indirect, this method ensures that the application can accurately sample colors from the displayed content on your screen. By recording the screen, Illustrator can obtain precise color values without being influenced by external factors.

 

If you have any more questions or if there's anything else I can help you with, feel free to let me know.

 

Best,

Anshul Saini

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Explorer ,
Jan 17, 2024 Jan 17, 2024

Thank you for your response. Why do it this way? Sampling a Pantone spot colour or a colour in a CMYK based document would return a RGB value, which is useless in a non-screen workflow.

Also,  the Illustraor eyedropper tool functions normally here. It samples colour from placed image, despite the fact I have denied access to my screen and system audio. The tool works just fine in InDesign too, which has never asked for same permission. 

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New Here ,
Aug 07, 2024 Aug 07, 2024

That begs the obvious question; What does color selection have to do with audio? 

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New Here ,
Mar 04, 2025 Mar 04, 2025

Anshul. Asuming you are a real person. Why would you defend Adobe when you know this is simply not ethical. 
You never replied Niet about the audio recording. 

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Community Expert ,
Jan 17, 2024 Jan 17, 2024

You can still pick up appearances with it.

The screen recording is only necessary for picking up color from placed images.

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Explorer ,
Jan 23, 2024 Jan 23, 2024

Thank you for your response. On muy system, the eyedropper tool (in AI and ID) picks up colour normally without any screen recording permissions active. 

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Community Expert ,
Jan 23, 2024 Jan 23, 2024

From placed/linked pixel images?

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Community Expert ,
Jan 23, 2024 Jan 23, 2024

Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Application Bar, …) visible to illustrate? 

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New Here ,
Sep 12, 2024 Sep 12, 2024

My macbook keeps asking me for permission even though I already enabled it. Anybody else having the same problem? It's irritating

 

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Community Expert ,
Sep 13, 2024 Sep 13, 2024

thesisman  schrieb:

My macbook keeps asking me for permission even though I already enabled it. Anybody else having the same problem? It's irritating

 


 

It will happen even more frequently in the future, because MacOS is just freaking out with its paranoia: https://tidbits.com/2024/08/12/macos-15-sequoias-excessive-permissions-prompts-will-hurt-security/ 

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New Here ,
Sep 16, 2024 Sep 16, 2024

This is very helpful. Thank you~! Seems like there's no way around this one..

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

I just witnessed Illustartor randomly recording screen (showing icon in top bar) without me even using the eyedropper tool or anything. This is very suspicious.

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

So I revoked the permission, but eyedropper tool still works even on placed images. This is not adding up. Why are you recording my screen Adobe? 

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Community Expert ,
Feb 13, 2025 Feb 13, 2025

Nobody is recording your screen. Apple just did some terrible wording on that one, because they like it when people pop into this forum and ask about it. 

 

The only thing Apple doesn't like is when you ask them.

 

This forum is 95% not staff.

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

Sure. I literally just saw the screen recording symbol randomly activating in the top bar saying that Illustrator is recording the screen without using the eydropper tool. Not sus at all.

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

And as eyedropper tool still works after revoking permissions, it's totaly unnecessary. This stinks thh.

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Community Expert ,
Feb 13, 2025 Feb 13, 2025

The popup tells you that Illustrator has the privilege to record your screen. That's all. Apple worded it that way because they like to mess around with everyone.

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New Here ,
Mar 04, 2025 Mar 04, 2025

ADOBE IS SPYING HIS PAID USERS. 
I just decline the request as well for obvious reasons.
The color picking is not an excuse but what about the audio? Illustrator doesn't work with audio. No reasonable explanation possible. 
If this does not get explained I'm done with Adobe. 


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Community Expert ,
Mar 05, 2025 Mar 05, 2025

Mathilde295993180s0k  schrieb:

ADOBE IS SPYING HIS PAID USERS. 




 

Nope. They are not. Apply is just paranoid and found the worst wording in the world. 

 

The popup just tells you that Illustrator has the permission to record. Not that they are doing it. Why is Apple doing that? Because they like it when people post in this forum. They only do not like when you are asking them.

 

This forum is 95% volunteers. Unless people are marked as staff, they do not work for Adobe. 

 

What you can do:

Turn off the permission in your system. The eyedropper functionality will then be limited.

Post to https://illustrator.uservoice.com 

 

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Community Beginner ,
Mar 11, 2025 Mar 11, 2025

Monika, you are wrong.
If permissions are disabled, we still get the alert that illustrator is recoding our screen. This alert appears regardless of the eyedropper being used or not. 

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Community Expert ,
Mar 11, 2025 Mar 11, 2025

@Anshul_Saini would you mind explaining what Illustrator is doing?

 

 

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Community Expert ,
Mar 13, 2025 Mar 13, 2025

It's 100% Apple, like Monika says, because it's only on Mac OS. They've been messing with professional designers for more than a decade in all kinds of ways. Think "Helvetica system font debacle," the insane workarounds it took to export PDFs when they changed their security settings without warning anyone, or the current Noto fonts nonsense. Windows users don't have to put up with any of that, including gratuitous and totally mis-named permissions.

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