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November 8, 2016
Answered

Why is Illustrator CC 2017 full of bugs?

  • November 8, 2016
  • 38 replies
  • 30005 views

Is anybody else finding Illustrator CC 2017 to be really problematic?

I'm getting hanging, crashes, graphics card acceleration problems, and documents not opening when double-clicking them from file explorer. Affecting my productivity and I'm not happy. CC 2015 had it's fair share of problems. All Adobe seems to care about is Cloud library integration, changing dialog boxes so that they have rounded edges and not about the basic core operation functionality of Illustrator. It is slower than what I was using 15 years ago!!!

Come on Adobe, get your act together.

    This topic has been closed for replies.
    Correct answer mattmccall10

    Switch back to CC 2015!  It's the only way!

    38 replies

    Inspiring
    November 23, 2016

    Stop publish new versions before testing. I lost many hours with the last version.

    Shame on you !

    Participant
    November 23, 2016

    Same here, i just upgraded to cc2017 and i can't even use my tablet with illustrator, the stylus just won't move like on any other app / desk...

    Monika Gause
    Community Expert
    Community Expert
    November 23, 2016

    jack6969 schrieb:

    Same here, i just upgraded to cc2017 and i can't even use my tablet with illustrator, the stylus just won't move like on any other app / desk...

    Which system, which tablet exactly?

    Participant
    November 23, 2016

    Windows 10 + intuos 5  touch S

    I already talked to your support, did many manipulations but nothing fixed it :/

    Participating Frequently
    November 23, 2016

    My biggest problem is with fonts not loading. I use FontExplorer and never had an issue till this version of AI. The fonts are showing as loaded in FE but show as missing when I open files in AI. Anyone else? It's turning into a nightmare with pretty much every file I open.

    Monika Gause
    Community Expert
    Community Expert
    November 23, 2016

    Did you update Font Explorer?

    carold21150814
    Known Participant
    November 18, 2016

    I'm having all kinds of cursor and mouse issues.... what's really frustrating is that some of the weirdness could be attributed to the new OSX update OR CC 2017.... Who knows!? For example slow jittery mouse at times, constrain controls are all over the place. Cursor not changing when it should (add/subtract a point as an example). Very frustrating.

    Known Participant
    February 3, 2017

    I am having scrolling, mouse and lag issues   Win7

    Participant
    November 18, 2016

    I couldn't even open Illustrator CC 2017, it crashed immediately.  I had to delete it and go back to CC 2015!

    Monika Gause
    Community Expert
    Community Expert
    November 18, 2016

    kistar schrieb:

    I couldn't even open Illustrator CC 2017, it crashed immediately. I had to delete it and go back to CC 2015!

    Please contact Customer support. They can log into your computer and try to figure things out. On these forums you can only get the more general advice.

    But if you want to have that general kind of advice, please post details on your system, hardware, any kind of extensions to Illustrator or yor system, input devices, printer, or network ...

    Contact Customer Care

    TrueHarlequin
    Participant
    January 23, 2017

    Then were can we submit bugs? E.g. I have one, "Direct Selection Tool does not select symbols"

    That's a huge bug for me, and it's been there for years. =(

    Participating Frequently
    November 14, 2016

    photoshop stopped opening my smart object illustrator files. WTF

    Participant
    November 14, 2016

    Same for ColorDraw files with text... a disaster.

    Participant
    November 12, 2016

    Same here... it's a big mess. Colours are changing as welll

    Participant
    November 9, 2016

    +1