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Skazma Jerry
Inspiring
July 28, 2022
Answered

Why is Illustrator TANKING my memory when I'm trying to save a simple logo?

  • July 28, 2022
  • 1 reply
  • 452 views

I'm trying to save out the Charles Schwab logo--a blue square with white text--and my computer's memory is getting absolutely obliterated by Adobe Illustrator.

 

Why is such a simple square and text causing so much trouble? I've literally waited 5 minutes for this thing to save. I've even tried moving it to a brand new document and still get the same result.

 

I've never had this issue before. The only background programs I have running are Windows Explorer and Microsoft Outlook.

This topic has been closed for replies.
Correct answer Anubhav M

Hello @Skazma Jerry,

 

Sorry to hear about this experience. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.

Looking forward to hearing from you.

 

Thanks,
Anubhav

1 reply

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
July 28, 2022

Hello @Skazma Jerry,

 

Sorry to hear about this experience. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.

Looking forward to hearing from you.

 

Thanks,
Anubhav

Skazma Jerry
Inspiring
July 28, 2022

That worked! Thank you so much. 🙂