Why is my eraser tool not working?

[devorah_9121]

why is it simply not working?

[Anubhav M]

Hello @devorah_9121,

I am sorry to hear about your experience. Would you mind sharing more details, like the exact version of the OS/Illustrator and a screen recording of the entire Illustrator application window showing the workflow and the problem (https://adobe.ly/4cZDgbS), so we can investigate this further?

Looking forward to hearing from you.

Thanks,

Anubhav

[devorah_9121]

Is this video better?

As seen, only the circle doesn't work.

[Doug A Roberts]

Can you show what the circle is in the layers and appearance panels? Or better yet share the file (or an example file).