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Participant
December 10, 2023
Question

why my effect gallery not showing in illustrator beta?

  • December 10, 2023
  • 4 replies
  • 2649 views

when i try to use the effect gallery in my illustrator beta,

it just show blank like this.
why is it like this? and how can i fix that?
thanks

4 replies

Participant
February 10, 2025

I am running illustrator version 29.2.1 on macOS 15.3 and it is happening to me.

Participant
February 10, 2025

On M4 Mac mini. 

Community Manager
March 10, 2025

Hello @julianr18521297,

Sorry for the delayed response. I hope the problem is resolved by now. If not, could you update to the latest version of Illustrator (https://adobe.ly/41SxciZ) to see if it helps resolve the problem?

Also, try running Illustrator under a different administrator account (macOS) and share your observations.

Looking forward to hearing from you.

 

Anubhav

Participating Frequently
March 19, 2024

Same issue. Running on M1 iMac.

This really impedes my work flow as I can't preview effects. Please let us know if there is a fix.

Participant
March 19, 2024

I had no clue, I just stopped using the meta version, so far no bugs in the original Illustrator.

Community Manager
March 19, 2024

Hello @CHERPUREST,

We understand that encountering technical issues can be frustrating. Would you mind checking if you've installed a Beta release of Illustrator? If yes, kindly install the release version of Illustrator (28.3) to check if it helps.

If the problem persists, kindly share more details, like the exact version of the OS/Illustrator, exact details of your workflow, and a screen recording of the problem (https://adobe.ly/3IKR6T2), so we can investigate this further.

Looking forward to hearing from you.

 

Thanks,

Anubhav

Participant
February 1, 2024

Hi have you fixed this?? I have this porblem too, its seems liek a mac thing? 

  

Anshul_Saini
Community Manager
Community Manager
February 4, 2024

Hello alishab40866081,

 

Thank you for bringing this to our attention. I've checked on my end, and it appears to be a recurring problem for some users on Mac. Rest assured, I've communicated this to our product team, and they are actively working on a resolution. Please stay tuned for the next beta release, as it is likely to include a fix for this problem. Your patience is appreciated, and we apologize for any inconvenience this may have caused.

 

If you have any additional questions or concerns, feel free to let me know.

 

Best,

Anshul Saini

Ton Frederiks
Community Expert
Community Expert
December 10, 2023

Works fine here, but you can report beta problems using the button in the upper right corner: