Hello @julianr18521297,

Sorry for the delayed response. I hope the problem is resolved by now. If not, could you update to the latest version of Illustrator (https://adobe.ly/41SxciZ) to see if it helps resolve the problem?

Also, try running Illustrator under a different administrator account (macOS) and share your observations.

Looking forward to hearing from you.

Anubhav

C

CHERPUREST

Participating Frequently

Same issue. Running on M1 iMac.

This really impedes my work flow as I can't preview effects. Please let us know if there is a fix.

B

Benton34162316bkxaAuthor

Participant

I had no clue, I just stopped using the meta version, so far no bugs in the original Illustrator.

A

Anubhav M

Community Manager

Hello @CHERPUREST,

We understand that encountering technical issues can be frustrating. Would you mind checking if you've installed a Beta release of Illustrator? If yes, kindly install the release version of Illustrator (28.3) to check if it helps.

If the problem persists, kindly share more details, like the exact version of the OS/Illustrator, exact details of your workflow, and a screen recording of the problem (https://adobe.ly/3IKR6T2), so we can investigate this further.

Looking forward to hearing from you.

Thanks,

Anubhav

A

alishab40866081

Participant

Hi have you fixed this?? I have this porblem too, its seems liek a mac thing?

Anshul_Saini

Community Manager

Hello alishab40866081,

Thank you for bringing this to our attention. I've checked on my end, and it appears to be a recurring problem for some users on Mac. Rest assured, I've communicated this to our product team, and they are actively working on a resolution. Please stay tuned for the next beta release, as it is likely to include a fix for this problem. Your patience is appreciated, and we apologize for any inconvenience this may have caused.

If you have any additional questions or concerns, feel free to let me know.

Best,

Anshul Saini