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Participant
Sep 26, 2023 9:10 AM UTC
Question

Width tool problem with 27.9 version illustrator , the tool works once and cannot add new width

Width tool problem with 27.9 version illustrator , the tool works once and cannot add new width or modify

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3 replies

Participant
Oct 7, 2023 10:23 PM UTC

Having the same issue 

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Anshul_Saini
Community Manager
Community Manager
Oct 27, 2023 7:10 PM UTC

Hi @DamarisHasArrived,

 

I'm sorry to hear that you're experiencing issues with the Width tool in Illustrator version 27.9. To address this problem, I recommend updating your Illustrator to the latest version, which is currently version 28.0.

The update includes a bug fix for a width tool-related issue (https://adobe.ly/49cFXWN) that could resolve the issue you're facing.

 

After updating, please test the Width tool again and see if the problem persists. If you encounter any further issues or have additional questions, feel free to reach out for assistance.

 

Best,

Anshul Saini

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Ton Frederiks
Community Expert
Community Expert
Sep 26, 2023 9:22 AM UTC