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14

Window and panels moving when Mac goes to sleep

Participant ,
Jul 22, 2022 Jul 22, 2022

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There is an issue with Adobe apps while using Mac M1 with an external monitor. When put in sleep, the windows and palettes move to the bottom half of the screen. 

There are comments on this thread that confirm

this is an issue with specifically Adobe apps(illustrator, photoshop and indesign at least):

 

https://community.adobe.com/t5/illustrator-discussions/window-and-panels-moving-when-mac-goes-to-sle...

 

please, Adobe support, address this issue.

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Bug , Performance

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correct answers 1 Pinned Reply

Adobe Employee , Dec 19, 2023 Dec 19, 2023

Hello everyone,

 

I'm pleased to share that the product team has resolved this issue in version 28.1. I've personally tested it and couldn't replicate the problem. Would you all mind installing this version from the CCDA and informing us if it resolves the issue on your end?

 

Thank you for your patience and cooperation.

 

Best regards,

Anshul Saini

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replies 109 Replies 109
Community Beginner ,
Mar 03, 2024 Mar 03, 2024

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When I get a chance, I will submit a video showing what it looks like.  In the meantime, I would suggest that anyone who wants to see the behavior should simply install adobe apps on a M series mac studio or mac mini with any external monitor — probably macbooks with external monitors too.

 

The pinned post by Anshul, at the very top of this thread states that the issue is resolved, which gives everyone false hope.

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Community Beginner ,
Mar 04, 2024 Mar 04, 2024

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Attached are two videos.  The second one 'untitled' is the computer coming back on.  It's in slow motion, but there isn't a lot of benefit to the slow motion.  In the past, the wake up of the mac looked messier, but apple seems like they are keeping the monitor black for longer, so even tho the wake-up messiness is still there, we don't see it as badly as it used to be.

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Community Beginner ,
Mar 04, 2024 Mar 04, 2024

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Also of-note, if the sleep cycle repeats, the windows will be even farther down the screen.

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New Here ,
Mar 23, 2024 Mar 23, 2024

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I have a three monitor Mac Studio set up with the Studio Display as my main monitor. Running Sonoma and the very latest of all Adobe applications. Indesign, Photoshop, and Illustrator all show this behavior on sleep and reawaken ...

 

Main window (application frame) jumps to the bottom half of the screen and palette cluster that was on right hand monitor jumps to main display. I spend a lot of annoying time putting my workspace back to my preferred arrangement.

 

Please fix this. 

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Community Beginner ,
Apr 11, 2024 Apr 11, 2024

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Is there any progress on this?  I sent video documentation and have had no response.  The problem certainly persists!  The pinned reply say 28.1 fixes things is not true.  All the adobe apps do this still.

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New Here ,
Apr 22, 2024 Apr 22, 2024

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Very interested to hear what the answer to this constant annoyance might be. 

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New Here ,
Apr 24, 2024 Apr 24, 2024

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It is redicioulus what we pay for a subscription as individual freelancers, yet still have this issue. I've been dealing with it for a year. Adobe should be better. I thought the whole concept for a subscription-based software model was that they could constantly make improvements. 

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New Here ,
May 01, 2024 May 01, 2024

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FYI: Upgraded all my CC apps as well as my Mac OS to Sonoma 14.4.1 -- and I do believe my windows/palettes are staying put.

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New Here ,
May 01, 2024 May 01, 2024

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D'oh — false alarm. It just did it again, this time in InDesign. Made a complete jumble of the open palattes. Sigh.

 

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Community Beginner ,
May 05, 2024 May 05, 2024

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LATEST

It's been the same story for like 3 years. Oh, I updated, I think something happened.... Nope, the same.  Bit sigh.  ADOBE Work this out!!!

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