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Participant
April 2, 2022
Question

Windows 10 I have a problem with my new MacBook Pro using Illustrator.

  • April 2, 2022
  • 1 reply
  • 100 views

Hi:

With Windows 10 I have a problem with my new MacBook Pro.When I open a file in Illustrator, the program crashes with an error message saying: "The application 'Illustrator' exited abnormally.  The application has requested the release of memory but GDI cannot free enough memory to satisfy that request. Please close other applications and try again. This error message is usually seen when the Illustrator program is too busy to release memory it needs. Close other applications and try again.

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1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
April 5, 2022

Confused by this statement - "With Windows 10 I have a problem with my new Mac Book Pro"?

Are you running VMware?

You could try this:

https://helpx.adobe.com/illustrator/kb/not-enough-memory-illustrator-cc.html