working in multiple files as tabs messes with art boards

Forum|Forum|3 years ago
January 6, 2023
2 replies
602 views

I normally work on multiple files as tabs in the workspace, and after updated AI the multiple files' art boards started displaying weird in different colors(attached photo), the tempory solution for me is to separate all the files I'm working on, but I like to toggle back and forth as tabs. Anybody has any solutions for this?

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Anshul_Saini

Community Manager

Hi @nick lu,

Thanks for reaching out and elaborating on the issue, as requested by Monika. Would you mind pressing "cmd + E" and updating to macOS 13.1 to see if that helps? If it doesn't, would you mind confirming the exact version of AI and if this is happening with specific files or all?

We are here to help. We just need more info.

Thanks,

Anshul Saini

nick luAuthor

Participant

Thanks Anshul, I just updated to OS 13.1 and it still persists. Also I'm up to date with my Illustrator, 27.1.1. Thanks!

Anshul_Saini

Community Manager

Thanks for updating the macOS & confirming the Ai version. Would you mind resetting Illustrator preferences manually to check if it helps?

If it doesn't, would you mind confirming if "View using GPU" from the "View" menu makes any difference and if this is happening with this particular file? Also, please share a screenshot of your Mac & display specifications from System Settings > General > About.

I will be looking forward to your response.

Thanks,

Anshul Saini