Workspace panels are folded every time program is opened

Hi Ania,

I want you to try some thing and tell us what will happen,

Follow these Steps please:

-Open Illustrator

-Expand your panels and Rearrange them, like you are going to work

-Press the Middle Button (Restore) Between the Close Button & the Minimize Buttom (Up Right)

-Then Shrink your "Illustrator" Window Resolution to small window like (Window Mode), and you will see that the Panels will be Collapsed while you shrinking the window

-Try Pressing the button again (Maximizing) and see if the Panels got to its position and expanded or still collapsed, and tell us,

Regards,

Tago

Adobe Forum

Thread No. "2383048"

After you configure your workspace, save the workspace, quit illustrator, this saves you prefs and locks them in.

I've tried every thing that I could think of to replicate your problem using CC 2017 Illustrator and El Capitan OS for Mac but my panels open in exactly the position and state of uncollapse that I left them in every time. You did not mention whether you'd ever deleted your Illustrator preferences to try and reset your program back to default. I know that CC 2017 has a tough time using preferences left over from a previous version so I would suggest giving this a try.

To do so:

For Macintosh Users: With Illustrator closed launch a Finder Window in column view and click on your home folder. With the Option Key pressed choose Library from the Finder Go Menu. Within the Library folder find the folder called Preferences and within it find the following two files and delete them: “Adobe Illustrator <Version #> Settings” (earlier versions of Illustrator might just say “Adobe Illustrator”) and “com.adobe.Illustrator.plist”. When Illustrator is next launched it will create new preference files and the program will be restored to its defaults.

After you’ve reset up the program (make sure that no document window is open) to your liking, it is a really good idea to create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

For Windows Users: Hold down Ctrl + Alt + Shift when launching Illustrator and respond affirmatively when asked if you want to reset.

Hi Ania,

As per your query workspace is not staying the same when Illustrator has opened again.

In that case please reset preferences manually

• Go to C:\Users\sbali\AppData\Roaming\Adobe and delete Adobe Illustrator 21 Settings and Adobe Illustrator folders
• Launch Illustrator from Creative Cloud.

Create a new workspace and check how it works.

Please update the discussion if the issue is resolved or if you have any further query.

Regards

Srishti