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joannePoooooonn
joannePoooooonn
Participant
March 18, 2019
Answered

Workspace panels disappeared

  • March 18, 2019
  • 2 replies
  • 7735 views

Hey Adobe community,

I've been experiencing this bug recently, and couldn't seem to find an answer to my problem.
I wondering if anybody has experienced this on their Adobe CC 2019.

I'm currently running on MacOS High Sierra.
Is there anybody here who knows how to fix this issue? 😞
Your reply is much appreciated.
because even when i restart the programme, the issue would come back.

    This topic has been closed for replies.
    Correct answer Daniel E Lane

    Adobe is still saying High Sierra is working fine with Illustrator, but more and more issues are seeming to be popping up with it. I've started to see quite a few posts about it over the last few months with Sierra and High Sierra. Is your computer able to update to a newer version of the operating system?

    Also, have you tried resetting your preferences and you layout? change your layout to any other of the default layouts, then change it back to the one you are wanting to use. I'm assuming that you have it already saved as a preset layout. See if that helps.

    2 replies

    Eugenio.NYC
    Eugenio.NYC
    Participating Frequently
    March 18, 2019

    Hi there

    Did you reset the preferences?

    How to set preferences in Illustrator

    Regards

    E

    joannePoooooonn
    joannePoooooonnAuthor
    Participant
    March 18, 2019

    I just tried that too with my home computer. for now, it seems to be working ok.
    I've also tried updating my OS system with my office computer.
    I'll monitor it for another few more hours and see.

    Thanks E and Daniel!

      Eugenio.NYC
      Eugenio.NYC
      Participating Frequently
      March 18, 2019

      So glad to help you

      E

      Daniel E Lane
      Daniel E LaneCorrect answer
      Inspiring
      March 18, 2019

      Adobe is still saying High Sierra is working fine with Illustrator, but more and more issues are seeming to be popping up with it. I've started to see quite a few posts about it over the last few months with Sierra and High Sierra. Is your computer able to update to a newer version of the operating system?

      Also, have you tried resetting your preferences and you layout? change your layout to any other of the default layouts, then change it back to the one you are wanting to use. I'm assuming that you have it already saved as a preset layout. See if that helps.

      joannePoooooonn
      joannePoooooonnAuthor
      Participant
      March 18, 2019

      Hello Daniel,

      Thanks for the reply.
      I've tried resetting my layout several times just now, but even with the default layouts, I couldn't access any of the window panels.
      I have yet to update to a newer version of the OS because I'm actually working on an office computer. But I'll give it a try now.

      Hopefully, it works.

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