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Known Participant
October 20, 2023
Answered

WTF Adobe? My fonts no longer work?

  • October 20, 2023
  • 7 replies
  • 8918 views

I "upgraded" to AI 2024 today, and half of my fonts are gone.  Still in my system (Mac OS Sonoma), just not availalbe in AI.  I have fonts that were custom made for me years (decades) ago that nobody else in the world has that I *have* to have.  So apparently AI no longer supports PostScript fonts?  Thanks a lot Adobe.  You freaking INVENTED PostScript, and I've been using these fonts just fine since the 1990s.  Now suddenly if I want to use the latest version of AI, I'm out of luck?


In addition to running an extortion scheme requiring me to subscribe to get the software, now you're telling me I can't use it the way I need to use it.

 

I'm ***NOT*** happy right now.

Correct answer Ton Frederiks

See Ton's answer below. Tomorrow MAX will start and you know what that means. So you could check whether you can still get an older version.


Soon it may be no longer possible to download a version that supports Type1 fonts and has the old Pantone libraries.  Adobe only provides installers for the current apps and the previous major version of each

7 replies

Participant
March 15, 2025

Whether it was announced months ago is not the point. I hate when PR people give answers that "pretend" to solve the problem but don't even answer the question. We have all of this technology available to us (yay...?)... yet a company of this size cannot manage the earlier fonts? No. It's not an issue of can't... it's that they won't. So what is the motivation? Certainly you would not be taking my documents and feeding it into an AI, right? As in harvesting my data without my consent?

Monika Gause
Community Expert
Community Expert
March 15, 2025

Support of old fonts come at a cost. You can find the reasons when you search for them, such as here: https://arstechnica.com/civis/threads/microsoft-adobe-and-others-have-dropped-support-for-old-postscript-fonts.1495225/#post-42115232

Participant
September 7, 2024

ANY real art director has an archive of their favorite fonts from REAL foundries. Assets we invested in and used for many years. Unique to us. Now Adobe is cornering the market and eliminating all fonts that they are not supporting or you are buying. UTTER RUBBISH. Thanks Adobe, moving everyone to the design for dummies Epress and throwing away our years of typographical prowess just so everyone can design. Does anyone have a solution as to how to load older fonts and use them in the current Creative Cloud?

Ton Frederiks
Community Expert
Community Expert
September 7, 2024

You can have multiple versions of Illustrator installed.

I Installed an older version of Illustrator: 2023 (27.0) and that still has support for Type 1 fonts.

In the Creative Cloud app select Apps > All Apps > Illustrator > click the 3 dots …  next to the Open button >  click Other Versions and select 27.0

This version download will disappear with the announcement of the 2025 version (only 2 versions will be supported), but the version will work as long as your OS supports it.

Brad @ Roaring Mouse
Community Expert
Community Expert
September 7, 2024

I'm pretty sure CC2022 was the last to support Type 1. If CC2023 did, it was early on. v27.9 certainly does not.

Participant
March 18, 2024

I'm retire but work on the occasional logo. It's been a few months since I've touched Illustrator but started on a new logo today and saw a shitload of my reliable fonts gone. I tried to find some to download from Adobe and not there. And their search feature is horrible. And I never saw a peep about this either. I feel your pain. 

Participant
January 23, 2024

Same thing happened to people at my company and I just don't understand why Adobe would update new options that were not chosen about reading font.  

We can see the different fonts, but after combining files it prints the copies with wingding-like boxes that only read a few letters and replace the rest with rectangles.

Brad @ Roaring Mouse
Community Expert
Community Expert
October 21, 2023

There's a big difference between saying "Postscript fonts "are going away then the actual truth of its "Type 1 format" is going away. Postscript outline finst continue to exist, but the way they are packaged has changed (i.e OpenType). The old original Type 1 format was created with the old Macintosh two-file format (Screen Font files and Printer Font files) that have not been used by Apple since OS X debuted over 20 years ago. (Windows had their own verion of those in the form of PFB and PFM files.). This is archaic and had to go for many reasons, but were begrudingly supported for years even after OpenType changed everything (also 20 years ago). So, you can totally continue to have your Postscript custom fonts, but you need to convert them to OpenType PS (CFF) format to go forward.

Utilities such as TransType and Font Forge can do this for you very easily, but yes, TransType just recently updated to Ventura compatibly so unless you have access to an older system to run the version they have now, you need to wait a bit.

Anyone who has been in the industry for along time has defintely known about the dirth of Type 1 for a couple of year now, and would also know the dangers of immediately jumping onto a new OS before it's had time to settle in and checking compatibility with any existing production software. That's a risk you took.

As far as Sonoma dumping Postscript, that only affects how the Mac OS deals with Postscript within its own world. All the professional apps and workflows around PS will still continue to work... as will PS printers and their drivers (assuming the printer manufacturers bother to supply versions that work with Sonoma). Apple just decided there's not much call to have an app like, say, Preview to support opening PS or EPS files natively. Not to mention the infrastructure to parse PS or EPS to provide a file preview if one hasn't been provided by the app.

Community Expert
October 22, 2023

If it wasn't bad enough for a Type 1 font to have two files, some of the ones for Windows had three files. There might be an AFM file present in addition to the PFM and PFB files. That was the case for "Fontek" fonts sold as a retail product on floppy discs by Letraset 30 years ago.

 

 

Postscript lives on within the OpenType format. But anyone with a collection of Type 1 fonts is seeing that collection of fonts mostly devalued. The user is faced with some tough choices. Buying new OTF versions of those fonts can be ridiculously expensive. Converting existing T1 fonts to OTF could involve legal risks. At least on the Windows platform Type 1 fonts still work in some rival applications like CorelDRAW and Affinity Designer. Type 1 fonts don't work in Inkscape. Monotype has absorbed so many type companies over the past 30+ years (Berthold, ITC, Linotype, etc); they have a massive type library. If I have to consider spending over $1000 for a new copy of Akzidenz Grotesk BE, would it not be a better deal to pay $199 per year for a Monotype type subscription?

 

EPS files are still commonly used because the format is still widely supported in many graphics applications. I usually see it via customer provided art files. It's an ongoing struggle to educate people about the limits of EPS (such as no transparency effects).

tlmurray23
Inspiring
August 1, 2024

Regarding EPS, Microsoft stopped importing EPS some time ago. Their suggestion is to convert to SVG or EMF; see https://support.microsoft.com/en-us/office/support-for-eps-images-has-been-turned-off-in-office-a069d664-4bcf-415e-a1b5-cbb0c334a840#

Community Expert
October 21, 2023

I feel your pain. I have a decent collection of Postscript Type 1 fonts, some of which came with boxed Adobe software from the early to mid 1990's. The fonts may be "obsolete" compared to the features in modern OpenType fonts, but they still work alright in the applications that still support them.

 

Just like Monika said, warnings about T1 font support being removed from Adobe's applications were out there months before it went into effect. It was certainly mentioned here in these forums. There are multiple discussion threads about it.

 

Apparently the blame for this problem goes to Harfbuzz, a text shaping engine that does not support the old T1 format at all. The term Harfbuzz makes me think of a cat barfing out a hairball laced with house flies. But the technology seems to be some important "under the hood" stuff. So Adobe is ditching support for something it created in order to be compatible with Harfbuzz. Operating systems are removing support for T1 fonts. In the case of Windows the format is not "officially" supported anymore. Yet I can still install T1 fonts on an updated PC running Win10 Pro or Win11 Pro.

 

Still, the situation is pretty frustrating for any of us long-time Illustrator users. Back in the 1990's it was typical for Adobe's graphics applications to include some decent fonts. Illustrator 4 (for Windows) included Berthold's entire Akzidenz Grotesk "BE" family in its fonts bundle. An OTF replacement for that type family costs over $1000. The Akzidenz Grotesk family has never gone out of style. The ad campaign for the new movie "Killers of the Flower Moon" uses Akzidenz Grotesk Bold Extended for the title work.

 

Adobe's 1990's version of PageMaker also had a decent collection of T1 fonts. I remember Illustrator 7 having a decent number of Image Club fonts. It might have been a step down from those Berthold fonts, but they weren't bad either. Font licenses may not permit it, but applications like TransType4 by FontLab Ltd can convert entire folders of T1 fonts into OTF, TTF, etc.

ButchVAAuthor
Known Participant
October 21, 2023

I don't look at this forum. I do my work every day. And today was THE first time I've heard ANYTHING about this.  No email from Adobe (that would have killed them?), no pop up messages in AI, nothing. Nada. 

 

And Adobe is full of crap - older versions (the ones that are available to install) of AI do NOT support PS fonts.  I've installed every older version they have available, and I get the same problem.

 

Pretty s*itty pool, Adobe.

Ton Frederiks
Community Expert
Community Expert
October 21, 2023

You can have multiple versions of Illustrator installed.

I Installed an older version of Illustrator: 2023 (27.0) and that still has support for Type 1 fonts.

In the Creative Cloud app select Apps > All Apps > Illustrator > click the 3 dots …  next to the Open button >  click Other Versions and select 27.0

If the OS does not support Type 1 fonts, you can put them in a folder named Fonts in the Illustrator 27.0 application folder.

Monika Gause
Community Expert
Community Expert
October 20, 2023

This step has been announced months ago. You would have needed to keep the old version you were using before and could have continued using that version as long as your system can run it.

Be aware that operating systems and Office software are pushing out Type 1 fonts as well. It's old technology.

 

There is typedesign software available that can port your fonts, if your contract with the font designers allows it. e.g. https://www.fontlab.com/font-converter/transtype/ 

 

If PostScript is so dear to you, then why are you using Sonoma? https://eclecticlight.co/2023/09/25/postscripts-sudden-death-in-sonoma/ 

ButchVAAuthor
Known Participant
October 20, 2023

That's nice.  How would I know that?  

Monika Gause
Community Expert
Community Expert
October 21, 2023

Illustrator has been displaying a warning for quite some time when you opened a file that had PostScript fonts in it. And also about every design publication, blog, company blog and their dogs have been writing about it. It has been discussed in about every Facebook design focused group, reddit and whatnot in a new thread at least monthly.