Zoom lag

[enzop3653238]

Hello everyone, I can't figure out why Illustrator bugs out when I zoom in or out quickly with my mouse wheel. I have a 4080 super, so I don't think it's coming from me.

[Monika Gause]

Which system is it?

Does it get better when in the preferences > Performance you turn off "Live Preview"

[enzop3653238]

no its the same, i'm on windows 

[enzop3653238]

Oh, I think it's because of my screen resolution, 1920x1080, it doesn't glitch.

[Bobby Henderson]

Does the mouse have a driver? If it does have a driver it would be a good idea to check for updates. Also check to see if there are any adjustment controls for the scroll wheel.

I'm not very fond at all of using a mouse scroll wheel to zoom in/out within Adobe Illustrator. Even when it works properly the performance is still a bit jerky. I prefer the animated zoom function by pressing the Ctrl+Spacebar keyboard shortcut and dragging the zoom in and out with the left mouse button. The zoom performance is more fluid and easier to fine tune than using a scroll wheel. Plus, if I'm using a tool such as the Pen Tool for drawing and editing paths and I can zoom in/out and hand-pan the artwork view at the same time. Left hand keyboard shortcuts are in roughly the same location on the keyboard.

[Anubhav M]

Hello @enzop3653238,

We understand that encountering technical issues can be frustrating. Would you mind performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/3QeAxD9) and checking if it helps?

Also, try running Illustrator under Safe Mode (Windows / macOS) and share your observations.

Looking forward to hearing from you.

Thanks,

Anubhav