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April 29, 2024

Add ChromeOS Illustrator web support

  • April 29, 2024
  • 1 reply
  • 909 views

Adobe Illustrator on the web isn't supported in ChromeOS with Google Chrome. Lightroom and Photoshop do work.

 

I get the following error message:

 

WebGL isn't supported or is disabled
We can't open this file because WebGL isn't supported or is disabled, in your browser

 

WebGL is enabled and is working.

 

I followed the FAQ and troubleshooting guide including enabling the Chrome flags.

 

Chrome & ChromeOS version 125

I included the chrome://gpu log file.

    1 reply

    Jess Telmanik
    Community Expert
    Community Expert
    May 1, 2024

    Thank you @36801584 for sharing the GPU file.

    @HARSHIKA_VERMA has there been any update for this user? Please see the post from April. https://community.adobe.com/t5/illustrator-on-the-web-beta-discussions/webgl-is-supported-but-illustrator-web-does-say-otherwise/m-p/14561183