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connolec
Participating Frequently
January 24, 2025

Trying to run the Web App on Android is unsupported and refuses to launch for some reason.

  • January 24, 2025
  • 1 reply
  • 214 views

Since the beginning of the beta being open, I am unable to use Illustrator for the Web on my android tablet... I use a Samsung Galaxy Tab S9 Ultra and I am up to date with the latest updates on the OS, Google Chrome and all security patches, etc. I even tried chrome canary and I get the same error screen.

Why is this?

Is it ever coming out of beta?

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
January 24, 2025

Hello @connolec,

I understand having access to Illustrator on the Web on your Android tablet is important to you. Would you mind creating a UserVoice for this feature request (https://adobe.ly/4hrVgOT) and adding your comments there? Doing this will help us prioritize this request, and you will be notified of any updates.

 

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Anubhav

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