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alisonm65029356
alisonm65029356
Participant
May 25, 2017
Answered

Alt Shift to duplicate

  • May 25, 2017
  • 5 replies
  • 7205 views

Hi,

I've recently updated my illustrator and I seem to be having some problems with the 'alt' to duplicate function. You used to be able to hit 'Alt' and 'Shift' at the same time to duplicate an object in a straight line, but for some reason this doesn't work any more. You can still hit 'alt' to copy, and still hit 'shift' to move in a straight line, but it won't allow you to do both. Does anyone know a solution to this? I did't realise how much I used this function until it was gone!

I'm working in Illustrator CC 2017.1.0

      This topic has been closed for replies.
      Correct answer DougKatz9966516

      I believe the problem is with the latest driver! I downloaded and installed it yesterday, lost my option-shift shortcut, reinstalled 6.3.20-8 (for Mac) and restored my shortcuts. I'm on Sierra 10.12.5.

      5 replies

      alisonm65029356
      alisonm65029356Author
      Participant
      June 1, 2017

      My IT department has now managed to fix this. It turns out it's a fault with the wacom driver as it works with a mouse and not the wacom. He updated the driver and it works for me now!

        A
        augustocarmo
        Participant
        June 1, 2017

        I just checked and I'm running the latest driver, I'll try to reinstall it to see what happens.

        A
        augustocarmo
        Participant
        June 1, 2017

        You are not alone! I spended some time today just to find a similar question in internet. I'm having the same problem in other apps too. I tested in Sketch and Figma, they have the same shortcuts that aren't working too.

        I'm using macOS Sierra 10.12.5, wich version are you using? And in the previous version of Illustrator the shortcuts where working fine?

        Om Nath Jha
        Om Nath Jha
        Legend
        May 25, 2017

        Hi Alison,

        There's no change made with those shortcuts, double checked and confirmed. I agree with Monika, please check for any conflicting app or plugin running which could be causing this. Here's the link you can check for resetting the prefs: How to set preferences in Illustrator

        Regards,

        Om

        Monika Gause
        Community Expert
        Monika GauseCommunity Expert
        Community Expert
        May 25, 2017

        Which system?

        Do you have any keyboard/shortcuts enhancing software installed?

        Running Chrome or Safari with plugins?

        When did you last restart that machine?

        alisonm65029356
        alisonm65029356Author
        Participant
        May 25, 2017

        I run both Chrome and Safari but I don't think I have any particular plugins that would mess with anything. The computer's been restarted 2-3 times and it hasn't seemed to change anything.

        I'm running MacOS Sierra 10.12.5

        I have personalised illustrator shortcuts, but I switched to default and tried again, and still no change...

        Monika Gause
        Community Expert
        Monika GauseCommunity Expert
        Community Expert
        May 25, 2017

        Try and shut down everything but Illustrator.

        Some apps "steal" shortcuts.

        If that doesn't work, try and reset the preferences.

        Doug A Roberts
        Community Expert
        Doug A RobertsCommunity Expert
        Community Expert
        May 25, 2017

        hmm. seems fine on CC2017.1.0/Windows 7 here. can't think of a way to disable it specifically either.

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