AMD Radeon Vega 8 Mobile Graphics and Illustrator GPU Performance

Forum|Forum|7 years ago
July 16, 2018
2 replies
16637 views

Is my AMD Vega 8 MOBILE Graphics not compatible with Illustrator CC 2018 22.1 (64 bit)?

If so, what do I need to change so it shows as a compatible GPU in Illustrator?

Regards

This topic has been closed for replies.

Correct answer Monika Gause

Does it support Open GL 4.x?

Other than that: an engineer might need to step in here.

Or you might need to contact Customer Care.

Contact Customer Care

myvancouverAuthor

Known Participant

I have read the Illustrator system requirements and as best I can tell, my AMD Radeon Vega 8 Mobile Gfx GPU, my HP Envy x360 with AMD Ryzen 5 2500U processor with 8Gb RAM, and 64-bit Windows 10 meets all of the requirements...

...unless I missed something.

Could you kindly double check me?

Thanks and Regards

Monika Gause

Correct answer

Community Expert

Does it support Open GL 4.x?

Other than that: an engineer might need to step in here.

Or you might need to contact Customer Care.

Contact Customer Care

myvancouverAuthor

Known Participant

I have looked all through AMD's website and it mentions the Vega GPUs are OpenGl 4.6, but it does not say specifically my exact GPU. However, I run AutoCAD and other math intensive and 3D vector modeling programs with out any problems, so I would be VERY surprised if my GPU is not OpenGl 4.x.

How can my issue reach an engineer on your side?

Thanks again

Monika Gause

Community Expert

You need to get a card that meets the specs:

Adobe Illustrator system requirements

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