Is my AMD Vega 8 MOBILE Graphics not compatible with Illustrator CC 2018 22.1 (64 bit)?
If so, what do I need to change so it shows as a compatible GPU in Illustrator?
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I have read the Illustrator system requirements and as best I can tell, my AMD Radeon Vega 8 Mobile Gfx GPU, my HP Envy x360 with AMD Ryzen 5 2500U processor with 8Gb RAM, and 64-bit Windows 10 meets all of the requirements...
...unless I missed something.
Could you kindly double check me?
Thanks and Regards
I have looked all through AMD's website and it mentions the Vega GPUs are OpenGl 4.6, but it does not say specifically my exact GPU. However, I run AutoCAD and other math intensive and 3D vector modeling programs with out any problems, so I would be VERY surprised if my GPU is not OpenGl 4.x.
How can my issue reach an engineer on your side?
Please contact Customer Care via the link I posted above.
Did you mark this issue as answered? I have an open case number with Adobe who is looking in to this. No one has given me resolution on this issue yet.
I too have the exact laptop as above, and the exact same issue... please explain here adobe...
not good enough to be honest...