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When I open the illustrator app everything is blank.
When I try and open a new document basically samething, the new document window opens but I can not see anything or choose anything.
{Renamed by MOD}
Hi there,
Sorry to hear about this issue. I understand how frustrating it could be. Let us help you fix this. Please try following these steps one by one and let us know how it goes:
Let us know if this helps or if you have any further questions.
Regards,
Srishti
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When I open the illustrator app everything is blank.
When I try and open a new document basically samething, the new document window opens but I can not see anything or choose anything.
{Renamed by MOD}
Hi there,
Sorry to hear about this issue. I understand how frustrating it could be. Let us help you fix this. Please try following these steps one by one and let us know how it goes:
Let us know if this helps or if you have any further questions.
Regards,
Srishti
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Copied
Hi there,
Sorry to hear about this issue. I understand how frustrating it could be. Let us help you fix this. Please try following these steps one by one and let us know how it goes:
Let us know if this helps or if you have any further questions.
Regards,
Srishti
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Copied
the best solution i got to my OS Illustrator 2020 24.2.0 was:
In preferences check the box that says "Use Legacy New Document dialog"