Skip to main content
Participating Frequently
March 11, 2021
Answered

Colour keeps changing from what I set it to.

  • March 11, 2021
  • 5 replies
  • 3950 views

My document is set to CMYK. I created a colour in my library. I set the colour using the CMYK values, lets say 0, 0, 55, 0. I add it to the swatches. I click the colour in the swathes for an object. Hm. Doesn't look right. I check the colour setting again and… it's changed to something slightly different! Like 4, 0, 51, 0! It's also changed it for the library entry.

 

What the **** is going on? Why won't it obey my colour choice!?

Correct answer Ton Frederiks

You set the color when you add it to the library.

If I create a color in a CMYK document and add it to the Library I get CMYK back in a CMYK document.

5 replies

Ton Frederiks
Community Expert
Community Expert
March 11, 2021

Good to hear that helped.

Participant
December 21, 2022

I have the same issue, but I'm confused. What do you actually do to fix it?

Monika Gause
Community Expert
Community Expert
December 21, 2022
quote

I have the same issue, but I'm confused. What do you actually do to fix it?


By @ShayShayShay

 

The same issue? Which issue? I'm seeing RGB and CMYK discussed in this thread.

 

So please give us the details of your issue

Ton Frederiks
Community Expert
Community Expert
March 11, 2021

Somehow the color gets converted from RGB to CMYK.

If I type your RGB color 255/244/130 (as it shows in your video) and look at the CMYK conversion, I get:

4/0/59/0

It looks like the color in your CClibrary is an RGB color.

Participating Frequently
March 11, 2021

But when I edit the colour from the library I enter the values as CMYK, and there is no option to set the colour in the library as CMYK or RGB. The box for editing the colour offers fields for all the possible colour systems.

Ton Frederiks
Community Expert
Ton FrederiksCommunity ExpertCorrect answer
Community Expert
March 11, 2021

You set the color when you add it to the library.

If I create a color in a CMYK document and add it to the Library I get CMYK back in a CMYK document.

Ton Frederiks
Community Expert
Community Expert
March 11, 2021

I see at the top of your window in the titlebar of your document that it is an RGB document.

Create an CMYK document to keep CMYK values from converting.

 

Participating Frequently
March 11, 2021

That's just a tab of another document, as you can see it's dark grey not highlited, it's not the active document. As I have said multiple times above, checking the colour setting was the first thing I did and it is most certainly CMYK.

 

 

I'm not stupid.

Srishti Bali
Legend
March 11, 2021

Hi there,

 

Sorry to hear about this trouble. Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 

 

Regards,

Srishti

Participating Frequently
March 11, 2021

It's been happening with every document, whether I create it completely new or open a document that I'd already created in the past.

I am not at liberty to share the specific document, unfortunately, but again, it has been happening with every document.

 

Here is what I do. In the my library pane, I right-click and select edit for the colour. I change the CMYK values to what I want. I click OK. I then right-click the color and add it to swatches. Then I go to my document, click on an element, go to the swatches, click on the colour, and then check it. Suddenly it's different! The CMYK values have changed! I go back to the library pane and click edit on the colour again and, it's those changed values! WHY!? WHY WON'T IT LET ME CHOOSE MY COLOURS! It's a simple CMYK colour: 0,0,60,0! Why does it change it to 4,0,59,0!? This happenes with a grey colour that I want as well!

It MUST be a bug, so PLEASE forward this to engeineers and FIX IT ASAP.

 

AND YOUR STUPID VIDEO INSERTION THING DOESN'T WORK. IT GIVES AN ERROR: "Please enter a valid video URL. For example, a YouTube video URL might look like 'https://www.youtube.com/watch?v=abc123', where 'abc123' is the ID of a YouTube video."

HERE IS THE VIDEO: https://www.youtube.com/watch?v=u7RHMPuTUcc 

Participant
March 11, 2021

Is your Document Color Mode set to CMYK? You can choose CMYK color values, but if the document is set to RGB it will change the values. You can change with File / Document Color Mode.

Participant
March 11, 2021

Hm, can't edit that post... I just mean to make SURE the document is CMYK.

Participating Frequently
March 11, 2021

It is def set to CMYK, that's the first thing I checked.