Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Error while opening a file on Illustrator 2020: Could not read file!

New Here ,
Feb 06, 2020 Feb 06, 2020

I have worked with the same file for a long time (3 weeks) and suddenly i get this message screen saying: "Could not read file, because this extramodule can't read this fil"??

I have tried to update my Illustrator to the newest version 24.0.3 but without luck.

 

Please help someone:-)

 

Best regards

Mads

 

{Renamed by MOD}

[Moderator: Moved to the Illustrator forum]

TOPICS
Performance
588
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Feb 06, 2020 Feb 06, 2020

Please try to move a copy of that file in another folder an then reopen it... The problem It may be related to some plugin or to corrupted linked files.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 13, 2020 Feb 13, 2020
LATEST

Hi Mads,

 

So sorry to hear about this issue. I agree with the suggestions shared above and would like to if the issue is resolved by that or not. If not, then please try these steps and share your observations:

  • Go to System Preferences > Security and Privacy > Full Disk Access > Check Adobe Illustrator. It will ask you to quit Illustrator and relaunch it again.
    full disk access illustrator.png

 

Regards,

Srishti

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines