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biancar13920724
Participant
December 6, 2018
Answered

Fine lines (1 pt or above) disappear or fade on different screens.

  • December 6, 2018
  • 2 replies
  • 1273 views

Hello! I'm having a strange problem. I use CC2017. In some files I use thin lines, sometimes they disappear or fade depending on the screen they are displayed. However, when you zoom it, all lines appear. On my screen, which has better quality, everything appears normally. But on the screen of my colleagues, the lines disappear. I uploaded some prints screen of what happens. I've tried a lot, the "make pixel perfect" tool, the GPU configuration, I tried to use a thicker line ... Nothing has worked.

All dashed lines below the word "Média" should appear as the third and fourth of the first image. However, this is what happens: some simply disappear or fade. In Illustrator everything appears normally. (The images are in portuguese, I'm from Brazil)

These images go to a website, so the lines have appear on any screen.

Do you know what this is? And how to fix it?

Thanks!

This topic has been closed for replies.
Correct answer biancar13920724

So my colleague gave me a tip: save in JPG. And it worked, even without doing the required size.

2 replies

biancar13920724
biancar13920724AuthorCorrect answer
Participant
December 6, 2018

So my colleague gave me a tip: save in JPG. And it worked, even without doing the required size.

Monika Gause
Community Expert
Community Expert
December 6, 2018

So we see screenshots of what? An exported JPEG? The Ai file on different computers? ...

biancar13920724
Participant
December 6, 2018

These are screenshots of a exported PNG-8, on different computers. In illustrator, it's like this (i will leave a screenshot), in 100%.

Monika Gause
Community Expert
Community Expert
December 6, 2018

Have those PNGs been scaled?