Skip to main content
V
Valéry01
Participant
June 12, 2020
Answered

FontExplorer X Pro plugin for Illustrator CC 2020.

  • June 12, 2020
  • 3 replies
  • 9152 views

Hello,

my AI cc2020 don't load the fontexplorer X Pro plugin despite i have the latest version of FontExplorer X pro!!

Thank's for your help.

 

Valéry

This topic has been closed for replies.
Correct answer adtypeanddesign

I contacted the folks at FontExplorer X one more time and they gave me some arcane commands to type in Terminal mode, and the problem is solved. Thanks!

 


Following are the steps that tech support at FontExplorer X gave me to solve this problem. This is for Mac, not PC.

 

  1.  Quit Illustrator
  2.  Uninstall Illustrator plug-in in FontExplorer X Pro Plug-In Manager
  3.  Start Illustrator, so that it considers the change
  4.  Quit Illustrator
  5.  Install Illustrator plug-in in FontExplorer X Pro Plug-In Manager
  6.  Unquarantine the plug-in with the xattr command in Terminal
  7.  Launch Terminal, type "sudo xattr -r -d com.apple.quarantine" without the quotes and
     without return, but including the final space
  8.  Instead of typing the path, drag the plug-in file to the Terminal. The result should
     read: sudo xattr -r -d com.apple.quarantine path / to / your / plugin
  9.  Press return to run the command
  10.  Terminal will ask for an admin password
  11.  When completed, start Illustrator
  12.  The problem should not reappear

3 replies

A
adtypeanddesign
Inspiring
September 30, 2020

The people at FontExplorer say it's an Adobe problem. This is the screen I get when booting up Illustrator. This problem does not happen in InDesign or Photoshop.

 

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
September 30, 2020

Illustrator is very peculiar about font management. It needs to be 150% compatible.

If their plugin is too old, it probably is not compatible.

 

But the warning you see is issued by your system. It's Apple's nanny.

    A
    adtypeanddesign
    Inspiring
    October 1, 2020

    Thanks, Monika. Adobe is updating to 2021 shortly and perhaps this nuisance will go away at that time. I'll also post this on the Apple board. Tim

    T
    timkenney
    Participating Frequently
    July 14, 2020

    AshutoshMishra.... There is nothing to reinstall. The OP and several others said the Plug-in  is missing. And the button to install is greyed out and nothing happens.

    Did you furnish Font Xplorer with the necessary resource code adn API to build this important feature? Or do you just leave it up to them to crack your code.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    July 14, 2020

    The FontXPlorer folks don't write it in big letters onto their page, but you can finally find that important info:

     

    Obviously they are not ready yet. Other font managers are ready: https://help.extensis.com/hc/en-us/articles/360037866234-Adobe-CC-2020-Plug-ins-for-Suitcase-Fusion

      Ashutosh_Mishra
      Ashutosh_Mishra
      Inspiring
      June 12, 2020

      Hi there,

       

      Sorry to hear about your experience. I'd recommend contacting FontExplorer X team about this. Additionally, you may try reinstalling the plugin. Hope it helps.

       

      Regards,

      Ashutosh

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices