Hide Bounding Box in Illustrator CC 2017 Not Working Properly

[Sereby_K]

After upgrading to Illustrator 2017 (21.0.0) I've noticed this annoying issue: Selecting "hide bounding box" under the View menu doesn't permanently hide the bounding box around objects. I thought that I could give exact steps to reproduce the problem, but it seems to be random.

Essentially, this happens:

1) Add an object or objects to a layout - like text and a few shapes.

2) Notice that the bounding box is being shown.

3) Go to View > Hide Bounding Box (or hit CTRL + SHIFT + B in Windows).

4) Bounding box is hidden.

5) Continue working with the document, then at some random point the bounding box reappears.

6) Hide the bounding box again.

7) Bounding box continues to show up with each new object or object selection.

I've tried resetting Illustrator's prefs several times, but that had no effect.

Any clues?

[kglad]

[moved from Adobe Creative Cloud to Illustrator]

[Jacob Bugge · Accepted solution]

Sereby,

Unless it only happens when you pick Type objects (live Type/editable text), in which case I am afraid that is the current behaviour, you may consider the list (leaving out 5) in this case):

If things that should work simply refuse to (all possibilities exhausted (and carefully making sure you are performing (all) the needed things)), you may try the list below.

Sometimes, (certain) things may fail or stop working for no apparent reason. When the (other) possible reasons/cures fail to work, it may be some kind of (temporay or permanent) corruption, or even some inconvenient preference setting(s), which may be cured with something on the following list set up in an attempt to provide a catchall solution for otherwise unsolvable cases. It starts with a few easy and harmless suggestions 1) and 2) for milder cases, and goes on with two alternative ways 3) and 4) of resetting preferences to the defaults (easily but irreversibly and more laboriously but more thoroughly and also reversibly), then follows a list 5) of various other possibilities, and it ends with a full reinstallation 6). If no other suggestions work, or if no other suggestions appear, you may start on the list and decide how far to go and/or which may be relevant.

The following is a general list of things you may try when

A) The issue is not in a specific file,

B) You have a printer correctly installed, connected, and turned on if it is physical printer (you may use Adobe PDF/Acrobat Distiller as the default printer with no need to have a printer turned on, obviously you will need to specify when you actually need to print on paper), and

C) It is not caused by issues with opening a file from external media (see at the bottom).

You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt/inconvenient preferences); 5) is a list in itself, and 6) is the last resort.

If possible/applicable, you should save current artwork first, of course.

1) Close down Illy and open again;

2) Restart the computer (you may do that up to at least 5 times);

3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);

4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:

https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html

5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);

Even more seriously (this may be serious because you may need to restore plugins and whatnot afterwards if you have customized things), you may:

6) A) Uninstall (ticking the box to delete the preferences if applicable), B) run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and C) reinstall. You may try without step B), but sometimes it is needed, because otherwise things may linger.

To uninstall:

https://www.adobe.com/cfusion/search/index.cfm?loc=en_us&term=uninstall&cat=support&product=illustra...

Cleaner Tool:

http://www.adobe.com/support/contact/cscleanertool.html

[Sereby_K]

Looks like it was just appearing on Type objects, as you stated at the top of your reply. Thank you, Jacob!

[Jacob Bugge]

You are welcome, Sereby.

I hope the annoyance will soon be a thing of the past.

[johnd59898678]

Same problem here on both my Macs running Sierra and El Capitan. Just keeps reverting back to showing bounding boxes? Frustrating.