How do I chat or call Adobe's customer service?

Question

I am having a serious problem with CC2017 Illustrator - it is not working, "new" documents does not work . Yet, I cannot chat with or phone Adobe customer support because I am a student.

When Adobe was producing the Creative Suites I could easily chat or call them, and they were very helpful, - now I cannot do either.

Is there any way for a poor college student to talk, or chat with, a real person at Adobe (it is apparently "not permitted" under my student plan)?

Monika Gause · Accepted Answer

So this is nor working for you?Contact Customer Care

@mj · Answer

Monika's post is very useful.We have a very helpful community here if you'd like to post your problem on the forums as well.

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