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chrissyc44818715
Participant
October 12, 2017
Question

How do I update a plug in?!

  • October 12, 2017
  • 3 replies
  • 5030 views

I am a novice at best when it comes to troubleshooting, so I am really hoping for a simple answer but multiple attempts at searching for it have yielded me nothing.

How do I update a plug in that requires updating?  Or how do I uninstall a specific update and install the most up to date version? 

I am running AI CC 2017 and it fails to launch ever time.  I am attaching the pop up I get now, which I had to uninstall and reinstall Illustrator enterirely to get that much. 

Diagnostic testing says that the following plug ins are the problem. I can locate them in program files but I don't know what to DO with them, I mean, I can delete them but I don't know if that is right or what to do to get them back.

CharParaStyles.aip

PlanetXUI.aip

altglyph.aip

AppBarControls,aip

FlatteningPreview.aip

Navigator.aip

DesignLibrary.aip

SmartExportUI.aip

SeparationPreview.aip

SymbolPalette.aip

TransformPalette.aip

TransparencyPalette.aip

IllustratorUI.aip

This topic has been closed for replies.

3 replies

Om Nath Jha
Legend
December 1, 2017

Hi Chrissy,

Were you able to fix this issue by reinstalling the app, as suggested above? If you still need any assistance, please update the post.

Regards,

Om

@mj
Community Expert
Community Expert
October 12, 2017
Monika Gause
Community Expert
Community Expert
October 12, 2017