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How to reset Illustrator Preferences

Adobe Employee ,
Sep 11, 2019

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To restore preferences quickly using a keyboard shortcut

 

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) as you start Illustrator. The new preferences files are created the next time you start Illustrator.

 

To manually restore preferences to default

Remove or rename the Adobe Illustrator Preferences file. When you restart Illustrator, a new preference file will be created in the original location.

 

Folder location:

macOS: <OSDisk>/Users/<username>/Library/Preferences/Adobe Illustrator <version number> Settings/en_US*/Adobe Illustrator Prefs

clipboard_image_0.png A simple way to access user library in Mac.

 

Windows: <OSDisk>\Users\<username>\AppData\Roaming\Adobe\Adobe Illustrator <version number> Settings\en_US*\x64\Adobe Illustrator Prefs

 

*If you need to keep a backup of the old Preferences, copy the folder to the desktop or simply rename it.

 

Here’s a help article with more details: https://helpx.adobe.com/illustrator/using/setting-preferences.html

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How to reset Illustrator Preferences

Adobe Employee ,
Sep 11, 2019

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To restore preferences quickly using a keyboard shortcut

 

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) as you start Illustrator. The new preferences files are created the next time you start Illustrator.

 

To manually restore preferences to default

Remove or rename the Adobe Illustrator Preferences file. When you restart Illustrator, a new preference file will be created in the original location.

 

Folder location:

macOS: <OSDisk>/Users/<username>/Library/Preferences/Adobe Illustrator <version number> Settings/en_US*/Adobe Illustrator Prefs

clipboard_image_0.png A simple way to access user library in Mac.

 

Windows: <OSDisk>\Users\<username>\AppData\Roaming\Adobe\Adobe Illustrator <version number> Settings\en_US*\x64\Adobe Illustrator Prefs

 

*If you need to keep a backup of the old Preferences, copy the folder to the desktop or simply rename it.

 

Here’s a help article with more details: https://helpx.adobe.com/illustrator/using/setting-preferences.html

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Sep 11, 2019 2
Adobe Community Professional ,
Sep 16, 2019

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I always recommend that after trashing preferences and then resetting up the program as you like it, it is extremely helpful to make a copy of the new (pristine) preference file and store it somewhere handy. That way if ever you have a preference related problem and need to trash preferences you can simply substitute the corrupt file with (a copy of) the pristine one and all of your favorite settings are ready to go.

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Sep 16, 2019 5
Adobe Employee ,
Sep 16, 2019

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That's indeed a great workflow Bill!

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Sep 16, 2019 0
Engaged ,
Sep 20, 2019

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Good idea. I do a lot of reprints for customers I've had for decades iso I appreciate how vital good organization of run dates, legacy versions, and color preferences are a MUST if you want to keep your customers. 

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Sep 20, 2019 1
Engaged ,
Sep 20, 2019

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And it's those long-term clients are what keeps any company in the black.

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Sep 20, 2019 0
New Here ,
Jul 28, 2020

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Has the file folder names and location of this changed? I looked under

<OSDisk>/Users/<username>/Library/Preferences/Adobe Illustrator <version number> Settings/en_US*/

and there are three folders related to Illustrator (see below). It's strange because I only have version 24.2.1 installed, but it's still showing the old version "23 Settings" folder.

 

In addition, the folder lstings / location are not as previously described.

 

Screenshot 2020-07-28 14.57.47.pngScreenshot 2020-07-28 14.58.21.png

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Jul 28, 2020 0