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kboggs1309
kboggs1309
Participant
January 15, 2020
Answered

Illustrator 2020 not saving over pdf file

  • January 15, 2020
  • 5 replies
  • 3383 views

I am having trouble saving my illustrator file to a pdf.  It will save the initial file, but then if I have an update it will not save over even when it's asks me if I want to save over.  I have uninstalled, reinstalled, deleted presets, did shift + option + command and nothing is working.  Please help!  

 

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    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi all,

     

    The fix for this issue has been released in the latest update of Illustrator for macOS which is 24.0.3. Please refer to this post for more information: https://community.adobe.com/t5/illustrator/new-update-for-illustrator-24-0-3-mac-only/td-p/10870085

     

    Regards

    Rishabh

     

    5 replies

    mdhumpy2
    mdhumpy2
    Participating Frequently
    June 12, 2024

    This has not been solved!! Still happening. Newer iMacs (2) Sonoma 14.3.1 - Acrobat Pro 2024.002.20759

      A
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      June 26, 2024

      Hello @mdhumpy2,

      I'm sorry to hear about your experience. Are you having trouble saving PDFs from Illustrator? If yes, kindly try enabling full disk access for Illustrator by following the suggestions shared here (https://adobe.ly/3XBEZ3f) and checking if it helps.

      If not, kindly share more details, like if this happens when saving to a specific folder or with a particular file, and a screen recording of the problem (https://adobe.ly/3XBF07j) so we can investigate this further.

      Looking forward to hearing from you.

       

      Thanks,

      Anubhav

      M
      mlilja
      Participant
      June 27, 2022

      I am having this issue two years later! Upgraded to MacOS Monterey not too long ago, and can no longer do a Save As to create a PDF from my multi-artboard Illustrator file. I have painstakingly followed the directions about renaming preferences and cache files. I have reset preferences within Illustrator and still nothing.

       

      I am using Illustrator 24.3, so the problem was supposed to have been fixed. Like others have said, this is so frustrating.

       

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      June 27, 2022

      The current version is 26.3.1

       

      Where do you save your files?

      Does it help when you turn off "Save in background" in the preferences?

      J
      johnn18401467
      Participant
      January 16, 2020

      I'm having the same problem on OS Catalina.

      Rishabh_Tiwari
      Community Manager
      Rishabh_TiwariCommunity Manager
      Community Manager
      January 16, 2020

      Hi John,

       

      Sorry to hear about the trouble. As Ashutosh confirmed that this is a known issue wherein we are unable to overwrite a PDF file. In addition to what Ashutosh mentioned, this issue is only reproducible on macOS. For Windows, PDF overwrite seems to work. Again I would like to assure everyone that a bug has already been logged and our Product team is working on it.

       

      Regards

      Rishabh

      Ashutosh_Mishra
      Ashutosh_Mishra
      Inspiring
      January 15, 2020

      Hi All,

       

      Sorry to hear about your experience. We are able to replicate this issue at our end and our Product team is looking into it.
      Till the time it is fixed, you may continue using 24.0.1 or simply use Save function instead of Save As.

      I would also request if you can upvote this issue here: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39418213-overwriting-pd...
      This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.

       

      Regards,

      Ashutosh

      A
      Atlantic Print
      Participant
      January 16, 2020

      I'm having thew same issue. Illustrator will not save over an existing pdf with the same name. It will no errors.

      Bill Silbert
      Community Expert
      Bill SilbertCommunity Expert
      Community Expert
      January 15, 2020

      I could not duplicate the problem. I used Illustrator CS2020 on a Mac with Mojave. What operating system are you using?

      B
      Bn1167
      Participant
      January 15, 2020

      I'm having the same issue. My PDF files are not over righting after I make edits. When I save as an ai file it seams fine. I am using Mojave and I'm on CS2020 Illustrator 24.0.2. It just started today. It was fine yesterday.

      When I save out as an ai file I can see a temp file when I save as an Illustrator defualt I do not see a temp file. Also when I click on "view the PDF after saving" it shows me the old PDF.

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