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Illustrator CC 2014 interface size too big.

Explorer ,
Jun 18, 2014

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Illustrator CC 2014 interface size too big. There is no option to change it. Bug?

With 18.1 update of Adobe illustrator,  we have added an UI option under preferences > User interface section to either turn off scaling completely or allow users to snap to lower or higher supported scale factor. Since Ai only supports 100%, 150% and 200% scale factors, users can choose to snap to 100% or 150% when his/her OS ui scale is between 100% to 150%. E.g. for 125% users can select lower supported scale factor to snap Ai ui to 100% and higher supported scale factor to snap to 150%. Similarly for OS ui scale 175%, users can snap AI's ui scale to 150% or 200%.

If you have defined the environment variable UI_SCALE_FACTOR=1, Then this preference will not work.

Sanjay.

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Illustrator CC 2014 interface size too big.

Explorer ,
Jun 18, 2014

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Illustrator CC 2014 interface size too big. There is no option to change it. Bug?

With 18.1 update of Adobe illustrator,  we have added an UI option under preferences > User interface section to either turn off scaling completely or allow users to snap to lower or higher supported scale factor. Since Ai only supports 100%, 150% and 200% scale factors, users can choose to snap to 100% or 150% when his/her OS ui scale is between 100% to 150%. E.g. for 125% users can select lower supported scale factor to snap Ai ui to 100% and higher supported scale factor to snap to 150%. Similarly for OS ui scale 175%, users can snap AI's ui scale to 150% or 200%.

If you have defined the environment variable UI_SCALE_FACTOR=1, Then this preference will not work.

Sanjay.

TOPICS
Feature request

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Jun 18, 2014 6
Adobe Community Professional ,
Jun 19, 2014

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I don't have CC so I can't test this, but apparently since 17.1 on Windows the illustrator UI scales to 150 or 200% depending on your OS scaling settings. it might have something to do with it:

Re: Illustrator CC - Menus/Icons almost unusable (too small) running Windows 8 on a Mac book pro Ret...

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Jun 19, 2014 0
Adobe Employee ,
Jun 19, 2014

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Hi Levitsky,

It looks like your windows scale setting is >= 125% and Ai is scaling the UI to adapt to OS Scale settings, as in 17.1 it used to trigger at >=126% and many users complaint that Ai is not scaling at 125% scale which was case for most of the users. If you keep your windows scaling less than 125%, it will launch in 100% scaling.


Sanjay.

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Jun 19, 2014 2
Explorer ,
Jun 19, 2014

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Same problem here. I need 125% on my Win7 screens. Does this mean that I cannot use AI CC2014? It was good in CC.

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Jun 19, 2014 1
New Here ,
Jun 19, 2014

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Where do we go to make this adjustment? Will it resolve the following issue displayed in my screen capture (note that CC 2013 is on the left and CC 2014 is on the left). CC 2014 is absurdly large.

adobe interface issue.JPG

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Jun 19, 2014 3
Explorer ,
Jun 20, 2014

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Windows Start Menu > Control Panel > Fonts > Change Font Size > Custom Font Size.

This is from my memory, so maybe the captions are not 100% like this.

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Jun 20, 2014 3
Community Beginner ,
Jun 20, 2014

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Same for me. I can't work like this, have to stay with CC. Adobe, please add an option in the preferences to scale the UI. If possible not in two years but in two weeks. Thanks!

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Jun 20, 2014 7
Explorer ,
Jun 20, 2014

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I do not think this question is answered!!

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Jun 20, 2014 5
New Here ,
Sep 26, 2014

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Thanks adjusting my font display to 100% fixed the issue. Thanks You.

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Sep 26, 2014 0
Explorer ,
Jun 19, 2014

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124% Windows font size seems to fix this.

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Jun 19, 2014 1
Explorer ,
Jun 19, 2014

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Indeed. But some other windows are going to look vague, like Chrome's. Tried other Clear Type settings: no luck. Had to go back to 125%. The new versions of AI and ID are unworkable for me. PS and DW are good. Weird!!

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Jun 19, 2014 0
Community Beginner ,
Jun 20, 2014

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Yeah, this question is NOT answered. My Windows scaling is set at 100%.  Illustrator CC is sized properly, but CC 2014 UI is giant.  Other CC 2014 applications are fine as well.   How does Adobe manage to muck up something so elementary.

This should be an easy and QUICK fix.

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Jun 20, 2014 6
Community Beginner ,
Jun 20, 2014

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Correction.  My Windows font size is indeed set at the default 125%.  But this does not explain why AI CC looks fine (along with all the other CC 2014 desktop applications), but AI CC 2014 is giant.  Again, please fix this yesterday.

PS:  Please do not tell me to change the size to 124%.  That is an absurd solution that only serves as a dodge on Adobe's part.

EDIT:  InDesign CC 2014 is obnoxiously large too.  Ugh.

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Jun 20, 2014 4
Explorer ,
Jun 20, 2014

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I switched to 100% and changed fontsize and other items in the advanced Win settings (Personalize/Windows Color (or something like that (I use a Dutch Win7))). Fiddling for an hour or so made things workable. AI and ID are good now.

Hours to make it all work again, yesterday and today: app. 5!!! Thanks, Adobe.

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Jun 20, 2014 0
New Here ,
Sep 19, 2014

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Scaling to 124 put a band aid on mine.  I have a Radeon HD card that is not compatible with AI CC 2014 yet.  So my GPU performance is disabled.  That may be part of it too.  Ps CC is compatible with it and GPU performace is enabled.  In theory that should really only effect how fast things happens but GPU compatibility is touchy.124% did not make any noticeable changes in any other widows for me.  Odds are by the time they fix it correctly, I will have forgotten I even changed the scaling by one percent. But it put my AI cc 14 UI back to a usable scale comparable to the way Ps looks.

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Sep 19, 2014 0
New Here ,
Jun 21, 2014

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I don't think it's a bug, it's more like ignorance to force UI sizes and incredible inconsistencies of any kind on us.

At 125%

Photoshop, Premiere and After Effects come with small icons and menu font sizes.

Illustrator and InDesign on the other hand come with huge icons and menu font sizes.

At 124%

All look the same but Photoshop's and Acrobats menu font size is smaller than that of e.g. Illustrator.

Photoshops preferences to increase the UI font size seem to have no effect at all.

Are you really suggesting professionals should use Adobe tools to create Websites with a responsive Web Design, when Adobe themselves cannot even get close to a consistent and responsive user interface within their products?

Please do us a favour and build at least a checkbox into the preferences which UI enlargement we prefer, small, huge or ultra huge. You managed that for the experimental Photoshop preferences and 4K. So before you always wrong at least one half of your customers, give us at least a choice for the lesser evel.

And please ... don't force us to use Windows preferences as a switch for YOUR program behaviour.

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Jun 21, 2014 12