Hi I'm having lots of problems with Illustrator crashing. It takes forever to load up and it won't let me select a new artboard. Totally frustrating, as I cannot get anything done or get to my work. Can anyone please advise what I can do to resolve this. I'm paying for a service I can't use.
What OS and Illustrator version?
Is your OS & hardware meeting the system requirements
Reset Prefs Thoroughly (Mac)
Reset Prefs Thoroughly (windows):
The information you sent has made a difference. My Os is 64 bit and 64 processor. Windows 10, but 4 gb. So I think that may be the issue, although I have recently gone back to factory settings and removed other programs.
This is happening, it won't save to my pc
You have just 4 GB of RAM?
8 GB is not enough either.
8 GB is the bare minimum, 16 GB is recommended in the specifications.