Illustrator Crashing exception c0000005
Problem signature:
Problem Event Name: APPCRASH
Application Name: Illustrator.exe
Application Version: 21.0.0.223
Application Timestamp: 57fbe4ca
Fault Module Name: Illustrator.exe
Fault Module Version: 21.0.0.223
Fault Module Timestamp: 57fbe4ca
Exception Code: c0000005
Exception Offset: 0000000000313767
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1045
Additional Information 1: 9288
Additional Information 2: 92881187439a2a9e37fca2130e4bdfc9
Additional Information 3: 8ea9
Additional Information 4: 8ea97f756b21064559cf8827f7fefe5c
It does this every 5 minutes or so. Working is impossible.
Before anyone answers, this is what I already tried:
- Made sure my folder permissions are set to Read and Write, basically Illustrator has full access.
- Tried working off line
- stopped my Printer Spooler service.
- reinstalled my system.
My computer is:
OS Manufacturer Microsoft Corporation
System Name WOMA-PC2
System Manufacturer Micro-Star International
System Model GP62 2CE
System Type Ka-based PC
System SIC To be filled by O.E.
Processor Intel(R) Core(IM) i7-570010 CPU W 2.70 GHz 2701 Mhz
BIOS Version/Date American Megatrends CL E16.121M5.10A, 2015-07-20
SMBIOS Version 2.
Embedded Controller Version 255155
Hardware Abstraction Layer Version = 16..9600.121961
User Name MOSICAPLWoma
Time Zone Central European Standard
Installed Physical Memory (RAM) 16 GB
Total Physical Memory 15,9 GB
Available Physical Memory 10,2 GB
Total Virtual Memory 18,3 GB
Available Virtual Memory 9,92 GB
Page File Space 2,3 GB
Please advise.
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