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Illustrator CS6 doesn't start up

New Here ,
Jul 25, 2020

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Suddenly my Illustrator CS6 doesn't start/open anymore. I get a popup : "Could not complete the requested operation.". I removed the prog and reinstalled it, but in vain. It is CS6 Design & Web Premium and is registered 2012-06-04. Working on Windows 10 64.

How can I solve this please ?

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

There is something you could try in the last post on this page:

https://community.adobe.com/t5/download-install/adobe-cs6-compatible-with-windows-10/m-p/10886298?page=1

 

(it also tells you why CS6 is no longer compatible)

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Illustrator CS6 doesn't start up

New Here ,
Jul 25, 2020

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Suddenly my Illustrator CS6 doesn't start/open anymore. I get a popup : "Could not complete the requested operation.". I removed the prog and reinstalled it, but in vain. It is CS6 Design & Web Premium and is registered 2012-06-04. Working on Windows 10 64.

How can I solve this please ?

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

There is something you could try in the last post on this page:

https://community.adobe.com/t5/download-install/adobe-cs6-compatible-with-windows-10/m-p/10886298?page=1

 

(it also tells you why CS6 is no longer compatible)

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54

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Jul 25, 2020 0
Adobe Community Professional ,
Jul 25, 2020

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CS6 is no longer (fully) compatible with Windows 10.

Any Windows update can ruin it. Sometimes the next Windows update lets it run again.

 

If you haven't already, try and reset the preferences.

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Jul 25, 2020 0
New Here ,
Jul 25, 2020

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Thanks.

 

   If you haven't already, try and reset the preferences.

 

How do I do that without opening Illustrator ?

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Jul 25, 2020 0
Adobe Community Professional ,
Jul 25, 2020

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You could rename the folder as described in here: https://helpx.adobe.com/illustrator/using/setting-preferences.html

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Jul 25, 2020 0
New Here ,
Jul 25, 2020

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Thanks, but it doesn't seems to resolve it.

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Jul 25, 2020 0
Adobe Community Professional ,
Jul 25, 2020

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There is something you could try in the last post on this page:

https://community.adobe.com/t5/download-install/adobe-cs6-compatible-with-windows-10/m-p/10886298?pa...

 

(it also tells you why CS6 is no longer compatible)

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Jul 25, 2020 0
New Here ,
Jul 25, 2020

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Jul 25, 2020 0