Illustrator CS6 doesn't start up

[Fritz Stickers]

Suddenly my Illustrator CS6 doesn't start/open anymore. I get a popup : "Could not complete the requested operation.". I removed the prog and reinstalled it, but in vain. It is CS6 Design & Web Premium and is registered 2012-06-04. Working on Windows 10 64.

How can I solve this please ?

[Monika Gause]

CS6 is no longer (fully) compatible with Windows 10.

Any Windows update can ruin it. Sometimes the next Windows update lets it run again.

If you haven't already, try and reset the preferences.

[Fritz Stickers]

Thanks.

   If you haven't already, try and reset the preferences.

How do I do that without opening Illustrator ?

[Monika Gause]

You could rename the folder as described in here: https://helpx.adobe.com/illustrator/using/setting-preferences.html

[Fritz Stickers]

Thanks, but it doesn't seems to resolve it.

[Monika Gause · Accepted solution]

There is something you could try in the last post on this page:

https://community.adobe.com/t5/download-install/adobe-cs6-compatible-with-windows-10/m-p/10886298?pa...

(it also tells you why CS6 is no longer compatible)

[Fritz Stickers]

this works 

https://community.adobe.com/t5/download-install/adobe-cs6-compatible-with-windows-10/m-p/10886298?pa...